pavingstoredirect.co.uk

4.3
4.3 Based on 48 reviews

Suppliers of outdoor porcelain paving & decor...

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Average Rating

4.3

/
5

48 Reviews

5 Star
76%
4 Star
4%
3 Star
2%
2 Star
4%
1 Star
14%

All Reviews

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Review Time

Rica Mac
VERY UPSET: I have ordered tiles 4 days ago. I have not heard a peep out them regarding the progress

VERY UPSET: I have ordered tiles 4 days ago. I have not heard a peep out them regarding the progress of the order or the expected date of delivery. AND THE PHONE NUMBER DOESN"T WORK AND THEY ARE NOT ANSWERING MY CHATS ON THE WEBSITE OR THE WHATSAPP CHAT!!!

1
Date of experience: Mar 04, 2026
Rica Mac
VERY UPSET & UNABLE TO CONTACT!

VERY UPSET: I have ordered tiles 4 days ago. I have not heard a peep out them regarding the progress of the order or the expected date of delivery. AND THE PHONE NUMBER DOESN"T WORK AND THEY ARE NOT ANSWERING MY CHATS ON THE WEBSITE OR THE WHATSAPP CHAT!!!

1
Date of experience: Mar 04, 2026
Mallory Ross
The service was first class and the…

The service was first class and the tiles were to a great standard kichen looks lovely can't fault this company would definitely recommend thanks again for the great service

5
Date of experience: Mar 10, 2025
Frankie Hughes
A very good experience of dealing with…

A very good experience of dealing with the company. I had a slight issue with part of the product supplied, but the customer service was second to none . The problem was resolved without any queries or doubts from the team. Which then enabled me to complete my task. Great customer care , thanks to all the team. Tony

5
Date of experience: Dec 02, 2024
Hero
Highly recommend this company and tiles

I purchased the District sand 600x600 tile and the prompt service of the sample tiles and then the delivery was excellent . The colour and quality are beautiful . They really have elevated the look of our kitchen/ dining/utility room. Highly recommend Premier Porcelain .

5
Date of experience: Oct 31, 2024
LL12
No one answers the phone!

The tiles are good quality.. but I’m so disappointed with the service. £72 for delivery, and they don’t even send you a text with the delivery times.I ordered too little tiles, and no one answers the phone, been trying to reorder again and just can’t speak to anyone. Given this, i was forced to do a new order online instead and ended up with different tiles. No one answers the phone. It’s just not organised. Impossible to plan with when my builder can start and so disappointed with the fact I’ve ended up with different thickness tiles.

1
Date of experience: May 31, 2024
Brandon B.
Excellent choice at a good price with…

Excellent choice at a good price with fast, friendly advice and service.

5
Date of experience: Mar 01, 2024
XXbox123
Missold products, terrible customer service

We've bought a large amount of paving in 3 batches and we've been given 2 completely different types of paving. PP say it's a batching issue and are refusing to work with us whatsoever but the 2 products we've been sold are completely different and it is not a batching issue. They won't even come out and inspect. We laid it all and our lads never realised the difference until they cleaned it all off for grouting.Their customer service has been shocking. Taking forever to reply. Sending ineligable emails. Breaking promises. Refusing to work with us at all.

1
Date of experience: Nov 01, 2023
Ricky Kelly
Fantastic Company to deal with

Fantastic Company to deal with. They did us a great deal on our Patio Tiles and when a couple arrived damaged they refunded the difference.I would be more than happy to recommend this company to anyone.

5
Date of experience: Oct 10, 2023
Grayson Bell
Great service,great products.

Great service,easy to navigate website,competitive prices. Quality products. Fast delivery service keeping me updated with delivery dates and times. So pleased with the finished results. Great company to deal with.

5
Date of experience: Jul 19, 2023

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