Review Time
I had a really great experience with Warranties UK, especially with Nday who I spoke to directly. From start to finish, Nday was professional, patient and very helpful. Everything was explained clearly, and I didn’t feel rushed or pressured at any point.
It’s rare to speak to someone who genuinely takes the time to make sure you understand your options, but that’s exactly what I got. The whole process was smooth and straightforward.
Thank you again to Nday for the excellent customer service – it really made a difference. I would definitely recommend Warranties UK to others.
I had a really great experience with Warranties UK, especially with Nday who I spoke to directly. From start to finish, Nday was professional, patient and very helpful. Everything was explained clearly, and I didn’t feel rushed or pressured at any point.It’s rare to speak to someone who genuinely takes the time to make sure you understand your options, but that’s exactly what I got. The whole process was smooth and straightforward.Thank you again to Nday for the excellent customer service – it really made a difference. I would definitely recommend Warranties UK to others.
Dealt with Kam, nice guy, but of course he is. Hes selling me something .So first of all I was contacted after buying my new car, all good, I wanted some kind of warranty.However off the bat I was told I kind of needed to take the "new customer special offer" before I pick the car up as it starts straight away.And that the price could really only be guaranteed untill end of today.So naturally I agreed to a call back that day, but i wanted everything in an email to read through and be thorough.Im glad I was!I told Kam "I do ALOT of miles" so wanted a warranty, after I received the email and read reviews I had a thought, is there a milage cap?Sure enough there is, 11k miles.But I told Kam I do around 20k, at no point did he mention it would invalidate the warranty come claim time.If I hadn't gone to the website and read, I wouldn't have known.He didnt say and it wasnt in the email.The email also said clutches both manual and auto was covered.This isnt the case, its just auto.So again if i didnt question it i would have thought it was covered.He did go away and get permission from his boss to extend the 11k mile cap to 25k.But my quote went from £1100 to £2100 for 4 year.I then asked for term and conditions as i felt like I was being a bit pressured and misled. But no, this cant be given without a payment first.So they WILL NOT give you full terms and conditions untill you have made a first payment, in my case £201. Ok refundable apparently, but why should I pay before I know the terms of what im paying for?When I started asking too much, the line cut off.Now from someone who always rang me back asap....they didn't ring me back for about 90mins. Then just an abrupt text and then nothing back or no call.Yet a few days before that rang me within 2mins of me sending an email.So no, I won't be a customer thanks.Warranty wise offered me a better deal, and sent a 34 page booklet with all their terms of service. They are also one of the highest rated in England. And beat your quote.Oh and unlimited milage.The pressure selling needs to stop and you need to be transparent with your terms of sale.EDIT: and to the people leaving 5 star reviews after taking the policy out literally a week ago...ypu HAVEN'T used the policy yet, your rating 5 star based on them selling you something.Wait till you try to make a claim and then leave a review.Its like buying a TV, leaving it in the box and then saying how good it is...without taking it out the box or using it.Its so unhelpful for people looking to buy a policy because they see 5 star and think "brilliant".But if you've not made a claim then dont rate them, because looking at 6 months old reviews with 1 star, the biggest problem isnt handing over the money to take the policy out, its the refusal of most claims and not telling people about milage caps.STOP leaving 5* reviews untill you have made a successful claim on your car!!Of course your happy with the happy lovely friendly sales rep who wants your money and gets a commission. Of course you feel happy and secure with your new policy.Naturally you want to praise the sales rep and give credit where its due.But remember of course they're friendly, they are SELLING you something.Wait till you try to claim, you won't get through to their "direct line" as promised. Just read the reviews.
Had a great conversation with Kam over the phone.As a first time buying a vehicle,it can be very overwhelming in terms of documents—insurance,road tax & warranty.Kam really aided me today with such cheap and reliable warranty offers making sure as he understood my situation especially being a university student it isn’t easy in terms of finance with the vehicle being such high value.Hopeful you’ll come across him at a stage in terms of warranty.
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