Review Time
Have good credit, good income. Didn't have any problems to open a bank accounts before. Tried to open an account with them. Input all necessary information. After completion it just quit. Not able to log in said incorrect Email/ Password. Asked to verify email account, said unable to validating. Contacted them reply said Unable to support my application without explanation. Very upset about it.
Have good credit, good income. Didn't have any problems to open a bank accounts before. Tried to open an account with them. Input all necessary information. After completion it just quit. Not able to log in said incorrect Email/ Password. Asked to verify email account, said unable to validating. Contacted them reply said Unable to support my application without explanation. Very upset about it.
Same situation with me. I opened an account and within a week I have been locked out. I’ve tried reaching out and got a notice saying they are closing my account. I can’t logon to delete my account information and I kept getting notices saying my transfer of money has been denied. I called their number and a lady named Claire answered and asked for my info said my account was closed and hung up. I tried to called back and my number kept getting forwarded to voicemail. I called from another number and the same lady answered. She told me she didn’t have to explain anything since my account was being closed and Ishould get my money back and hung up again. Your money is not safe here!!
Wealthfront will scam and con you every chance they get..was promised a $50 bonus after months never received it..customer rep.Peter was very rude when I called and even had the audacity to hang up on me they literally stole my money STAY AWAY
The website stopped working on Google Chrome (I always use the lastest version of the browser), and the people who are supposedly customer service agents treated me like it was just fine that they were holding about $200,000 of my money and didn't plan to fix the problem with the browser I prefer to use.So, I reported the incident to the SEC, FINRA, and the FTC; and the customer service agents' solution was to tell me I had to move all my money out of Wealthfront.The company is trying to float an IPO, but it really seems to be run very, very, very badly now.When I first started with Wealthfront, they worked hard to get and hold onto my business, but ever since UBS backed out of acquiring the company, everything about the company has gone to pretty horrible.I don't think the SEC should allow the people who now run Wealthfront to go public, because I don't think they understand how to run a brokerage house.
My Wealthfront debit card was frauded and over $1,000 was stolen through unauthorized Uber ride charges. Multiple transactions went through with zero effective fraud protection or alerts draining my funds. Unacceptable. Taken a while to receive my funds back which should've never happened. STAY AWAY!
Stay away from them. This year I had $7K in losses because of them. They lured me into a wealthfront parity fund that helps better with tax loss harvesting and such. This fund kept losing money year after year. Even when market was returning 10-15% returns in 2023 and 2024, this fund was negative. They realized it and closed the fund off. Leaving investors with a realized loss that we can do nothing about. Very poor performance. I wish I just left the money in S&P 500 vs giving money to them.
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Wealthfront Inc. is an automated investment service firm based in Redwood City, California, founded by Andy Rachleff and Dan Carroll in 2008.
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