Review Time
I have been following them for a long time. Today I came across their Facebook ad saying "We made small boobs sexy". Um, excuse me? Were small boobs not sexy until you came to the market? Even if they were, isnt it shooting yourself in the foot, judging by the fact that you only make bras for small chested women? Everybody was raging under the comments. Such a weird move from the Pepper though.
Wife bought multiple bras of the same size, some of them fit, some do not, despite the same size! She tried to contact you for an exchange, you didn't even bother responding.When she then tried to get a return, you auto respond, but want £10 just to return - not fit for purpose outside the US, even the same size did not all fit!!
I should have read trust pilot before ordering. Do not order from this company. Like others I bought in the sale and now I cannot return an item that does not fit. AVOIDIn England according to the citizens advice bureau there is an automatic 14 day cooling off period for all items purchased online. Pepper rules about no return on final sale would not seem to align with this. I guess they are relying on consumers not bothering to chase for £30. But given the number of reviewers reporting the same issue, probably the best way to deal with companies like this is to boycott and buy from more reputable companies
Bought some bras in the sale which are too big but am being told that they're non-refundable because 'it states final sale on the page' which means that they're non-refundable which is only stated on a different page despite clearly advertising 'easy returns' on the top of the page. So now i am £70 down with 2 bras that are too big.Unfortunately, i didn't read the trustpilot reviews before as, if I had, I certainly wouldn't have purchased anything and am just another person writing a negative review online for sneaky tacticsEDITAfter expressing my disappointment, Peppr have offered credit for me to use which is a good solution for compromise
These bras are expensive and I waited for the sale to order. BIG mistake. I used the size guide and measured myself, when they arrived neither fitted so I went to try and return. You can not return sale items and full price items have ridiculous shipping charges. It’s hard enough the get a bra to fit without company’s like this ripping people off with no returns. I’m £60 out of pocket which is a huge sum of money. They are laughing at us. Sham of a company. Do not use
No gaping and their push up bra gives me cleavage without being uncomfortable, without riding up over my boobs, Yes, they are more expensive than most but when you serve a smaller customer base (as you've ruled out most women) that tends to be the case for that type of product. Bra is super soft to the touch too. Delivery is a little longer than I'd like but they didn't say it would be quick and it was well worth the wait. I was shocked to read so many negative reviews on here but if you notice they are nearly all related to being unable to return sale products. So maybe be wary of that when purchasing but otherwise I'd recommend!
I purchased the Limitless Wirefree Scoop Bra 6 months ago & the internal padding has worn away already. The front and back basically peeled off the bra & now I can’t use the removable padding anymore. (It has only ever been washed on a delicate cycle)….disappointed considering the price and effort.
I ordered a few bras to try on and a few of them were not right for me so I returned them. One of the bras that I ordered arrived to me with the tag not securely fastened (it was loose and could easily be removed from the bra). When I returned this bra (I made sure to include the tag), they refused to refund me, saying that it came back to them without the tag, therefore I had worn. I guessed that the tag fell off the bra when it was removed from the packaging by whomever received it. It was their word against mine, and they refused to believe me. I received a store credit for another bra that I returned. When I used the store credit to buy another bra, the price was less than the store credit, so I assumed I could use the remainder for the shipping cost. Well, that was not the case, so I had to pay for shipping and lost the balance of my refund. What a terrible company. I will never buy from Pepper again. I also don't like that the bras have removable inserts. they always get folded/messed up after washing and it's a pain to pull them out and put them back in. They should just make the inserts nonremovable.
Pepper bras are a mixed bag just like all other bras. Some women swear this is their HG bra. Pepper censors negative comments & blocks users on social media. They "fail to post" negative reviews on their website, or hide negative reviews *at the end* of their long list of reviews where potential buyers never bother to look/read. Filter their reviews for negative reviews. You *may* get a more accurate idea. Keep in mind that they DO censor reviews. I bought a Limitless Wirefree Bra 3 years ago following explant surgery. Left with little, I was eager to have a good-fitting wirefree bra to make me feel feminine and pretty. Sizing indicated that I'm a 36A. I tried both Medium and Large to be sure. Large was too loose in the band. I tried them on b4 I was able to wear a bra all day. Medium seemed to fit, but a 10 minute try-on is *wholly inadequate* & won't tell you the truth. By the time I could wear a bra all day, I discovered the unsightly seam down the middle of the Limitless Wirefree shows thru shirts & is most unattractive. The Limitless Wirefree provides no shape whatsoever & just flattens me out, not what I want after explant. It did NOT make me feel good, especially with that unsightly seam. The straps are too short. Extended all the way, the bra pulls up uncomfortably on my boobs all day. It's uncomfortable within an hour. After an hour, I want to tear it off & go braless. Upsizing does not help this issue. I then tried the Mesh All You, hoping it would provide shape & a comfortable no-show fit, still not realizing that I need to "try on" a bra for more than 10 minutes. Ever the optimist, I tried sister sizes -- 34B & 38AA. The band on 34B was too tight and the band on 38AA was too loose. I kept the 36A. By the time I was ready to wear a wired bra *all day,* the exchange/return window had expired. The Mesh All You has a couple stitches holding the mesh to the cup, causing the bra's outline to fully show thru shirts in a most unflattering manner, unless you're the sort, who only wears big baggy sweaters. It felt as uncomfortable & abrasive as every other underwire that I've ever worn in my life. The materials are NOT plush, soft, cushiony, or comfortable in any way, & AGAIN, the straps are too short even extended all the way out. Ever the optimist, I've continued to try their other bras in the last 3 years hoping they've improved their sizing and quality control as they've expanded their lineup. My first Classic All You bra in White Smoke 36A was as close to perfect as Pepper will ever get. It fit fairly well with the shoulder straps extended *all the way out.* The mesh is not attached to the cup at all, but the outline the bra leaves is less obtrusive than the Mesh All You. *Two Months* (10/21) after my 1st purchase of the Classic All You 36A in White Smoke, I bought 3 more Classic All You bras in 36A -- Sienna Rose, Tuscan, & Black. According to the label, they were the same size, but the fit was all over the place. Quality control seemed to have gone in the toilet. The mesh wouldn't cover the cups properly leaving an unsightly line across the middle of the cup under shirts, and they were all too tight either in the cups or the back strap or both, and the straps were again TOO SHORT. I'm still an optimist, so as the years have gone by, I've continued to give Pepper a try. MVP Multiway Strapless - flattens me out, might as well wear a binder. Turns out I look MUCH BETTER braless than in the MVP Multiway Strapless. Lift Up Bra - does its job, but like any underwire add-a-cup padded bra, uncomfortable within an hour. Ultimate Contour T-Shirt Bra -- nothing ultimate here. The Ultimate Contour T-Shirt Bra is a demi cup, which cuts into the middle of your boob, creating the dreaded "quad boob." The foam is too thin. Nips show thru -- absolute "no no" for a t-shirt bra. *Maybe* if they provided a thicker foam lining & properly tapered it to the edge, it could be better, but the cups on the Ultimate T-Shirt Bra are also TOO SHALLOW & the shoulder straps are AGAIN too short, shorter than all their other bras. If the distance from the bottom of your boobs to the top of your shoulders is *only 10 inches,* you will love this bra! Recently, I was leaving *honest* reviews for Pepper's bras on their website. Someone at Pepper didn't like that. The anonymous screen name in my review that I selected was changed a few days after the fact to reveal my full name and email address. I contacted Pepper via text to have my full name & email address removed from my review on the site. Someone responded to my text with a laughing crying emoji! Yes, you read that right! I was stunned. I texted Pepper again a day later. The laughing crying emoji was not acknowledged. Someone removed my name & email from my review. You decide whether Pepper is worth trying. Try on for *an hour or more.* Make sure you understand the return policy b4 purchase.
I wanted to give pepper a try since small busted girls like me, bras just don't fit well. A major issue I have with the company is I find it odd that I couldn't leave a review on their website, after purchasing 4 bras from them. Most companies even send me an email inviting me to review but I never received anything. And there's no way for me to review on their site, even logged into my account under past purchases. It makes me question if their reviews are legitimate. Since I couldn't review my purchase on their site, I'm reviewing here instead. I purchased one push up, two best selling tshirt bras and strapless. When they first arrived I was a little surprised at the low quality, but they seemed to fit well, better than other bras, so I kept them. After about one month, the bras started to basically fall apart. I'm very careful with my bras. I don't handwash but I wash them in a lingerie bag, on delicate, cold water and lay flat to air dry. I've done this all my life with multiple brands of bras and never had an issue. After the first wash the bras started to pill. Then the straps stretched out, so bad that they slipped off my shoulders anytime I wear them. The bands around my ribcage stretched out. The cups warped entirely. I couldn't believe the low quality of these! Very disappointed. I kept them for over a year, because I spent so much money on them I felt I had to wear them and didn't want to start my search over. They were never comfortable from day one. I'm giving two stars just because they fit when I first purchased them. Maybe now one else experienced the issues I did, but with all the bought and paid for reviews, plus the marketing out there, I was another person duped by false claims of a great bra.
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Small-chested bodies deserve to be celebrated. We’re here to do just that—exceptionally fitting bras designed for AA, A, and B cups.
