Review Time
This isn’t reliable. It’s been two days on a row that I haven’t been able to access to the gym as the code failed. Can’t generate the code from home so have to get to the gym door or car park to generate the code . I tried to access for half an hour and today I tried once and didn’t work . I hope I don’t get parking fine at the gym as I can only register my car registration once I get inside the gym. Customer service is just AI and some agents who messaged first line and never bothers replying back
This isn’t reliable. It’s been two days on a row that I haven’t been able to access to the gym as the code failed. Can’t generate the code from home so have to get to the gym door or car park to generate the code . I tried to access for half an hour and today I tried once and didn’t work . I hope I don’t get parking fine at the gym as I can only register my car registration once I get inside the gym. Customer service is just AI and some agents who messaged first line and never bothers replying back
So much stress, quit 3 days into the 7 day trial.My work offered me Wellhub as a benefit. I carefully choreographed the ending of my Everyone Active @ Haslemere membership with the starting of my 7 day Well hub trial. Instantly regretted it. The check-in process didn't work (exactly as I had been warned by staff and fellow gym-goers) and I had to be chaperoned to the changing room and gym to get through the QR code locks. The Well Hub trial took me from a member of my local gym to a second class citizen.Whatever Well Hub say, their tech just didn't work. It was a complete nightmare for me for the whole 3 days that I managed to stick with the 7 day trial before.As of 02/2026 I cannot recommend,
Gave them another chanceand they keep failing.Their own rules are draconian.The review applies to Ireland i am not sure what happening in other countries but their prices from the other reviews seems to be excessive.I have been on and off wellhub forced to give them another opportunity.Classes: I don't care i don't use it have no plan to use it so don't moan about it when you answer the review.Apps: freemium apps don't care don't use it does not add any value to my need of use.Online PT : they only have 2 don't care don't use it online PT will never work, actually they have only one the other one of ofcourse is YOGA.So to the body of review.In ireland its seems that "wellhub" is against adding functional gyms.They keep adding any sort of dancing classes belly dance fit dance whatever. YOGA everywhere all sort of random S*** that only only a niche of people use.I don't travel much pretty much need gym+ pool near the house and gym plus pool near work but the actual options are limited as they are against of adding gyms.I referred like 4-6 places during my time with " gym pass wellhub" call your self whatever. Non of those were added or they don't even bother to report back. You have no buying power here so go away before pitching yourself re think your purpose. If you here to save workplace money go for it but remove that you care about the employees themselves.I understand that you need to impress investors before planned IPO but you forgot what your actual goal and what problem you here to solve.Your checking in hostage fee is ridiculous if someone pay extra he should be able to go classes if he wish you can keep forcing people to pay you ( you do you i don't care i don't use classes) but don't complain after.Some of the 5 star reviews made by employees of your own companies which need to be reported to the trust pilot you guys are crooks.We literally in ireland had to take the cost of wellness on our bank account because you don't want to add any gym only places with really low traffic that on normal day does not have any traffic.Please evolve or just say thay here in ireland you can't deliver a real usable product.
The real issue is that Wellhub pays gyms so poorly that members are effectively treated as second-tier customers. The business model is built on using Wellhub users to fill overcapacity, not to provide equal access.In practice, this means no class bookings, no app access, and no guarantees. For popular activities like yoga or pilates, even in gyms where Wellhub members are technically allowed, it’s common to be removed from classes or limiting you to make room for the gym’s own paying members.Wellhub only makes sense if you stick to machines and off-peak hours. If group classes are part of your training, the service simply doesn’t deliver real value.
Companies should not use Wellhub as a benefit for their employes. What a terrible company. I got a membership through my work, and I paid an extra $140/month for their platinum membership to access more studios every month. BUT, they require you to check into their app for every class you take, otherwise you lose the entire $140 you put in unless you pay another $30 for the "missed class". The app is so buggy so that even if I tried to checkin half the time, it doesn't log properly. When I try to reach out to customer service, they're also super unhelpful and and has a lot of attitude. Overall shitty business, app, and customer service all around.
Constant price hikes with zero transparency. Gympass is becoming a rip off.Gympass used to be attractive because it was genuinely subsidised by employers. That is no longer the case. Prices keep going up across Starter and Silver tiers, yet there is no clear explanation of what extra value you are actually getting.Emails talk vaguely about “more wellbeing options”, more gyms and private classes, but when you look at what is actually available on the lower tiers, nothing meaningful has changed. No clear list of added gyms. No clear breakdown of new classes. Just higher monthly costs.At the current price point, Gympass is barely cheaper than going direct to gyms, despite being far more restrictive. Hiking prices without clearly outlining tangible improvements feels misleading and poor value.If you are considering Gympass, do the maths carefully. What used to be a subsidised perk now feels like a subscription quietly creeping up in price without justification.
My Wellness business is fraudulently being advertised as a partner on this site under a variety of plans. I discovered this upon searching my business. I have no partner agreement with them. This is theft of my data, false advertising and misreprestation. I tried to email but there is no details. So take note, to whom it concerns, legal action will follow if my details Village Yoga /Village Wellness is not immediately removed from this platform. Do not trust this website/platform
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Wellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.
More than 15,000 companies in 11 countries use Wellhub to give their millions of employees access to best-in-class corporate wellbeing programs that are proven to drive widespread employee adoption and engagement.
With Wellhub, employees can check-in with their wellbeing every day. The result is better productivity, higher retention, and lower healthcare costs. This is the Wellhub Effect.See more
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