Review Time
I’m genuinely happy with how everything turned out. The staff was friendly and knew what they were doing. They guided me properly, and I felt like my data was in safe hands the whole time.
I encountered WeRecoverData after looking for a data recovery service for my two 1 TB RAID 0 drives. I was firstly advised “The first step is to have our engineers examine the RAID in order to determine the steps required to complete a successful recovery, the time frame needed and the cost. This evaluation is free and without obligation,” yet was charged $95 for “SSD Evaluation Fee” (possibly what they called a diagnostic fee) before even sending the drives.I chose to send the drives to their Orlando location, two hours away, but when I asked about their offer for a free shipping label they sent me a Fedex label for Miami. When I asked about this, they said the Orlando location was just a forwarding location and the lab itself is located in Miami. At Fedex, I paid $10 to have the item wrapped in bubble wrap and boxed proper.A few days later, they quoted $2400+ for recovery. I declined. They said it would be $37 to send the drives back through USPS Ground Advantage. When I received the drives, they were in a thin bubble mailer with a generic ‘Fragile’ sticker on it. Overall, I was completely dissatisfied with such service. Personally, I also found their customer service lacking in warmth and their written documents geared towards throwing off less-technical clients. I went with a competitor who quoted $700 all inclusive and they were successful.
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