Review Time
In spite of repeated complaints to WL regarding tenants, who are my neighbours, holding regular noisy,disruptive parties and large social gatherings, no effective action has been taken. These parties last from early evening into the small hours of the morning.with loud music,raised voices, doors banging, noisy guests leaving in taxis at 3/4 in the morning.
Having repeatedly been advised to contact Council
I finally, recently, lodged a formal complaint.
WL were contacted by the investigating officerr but obviously continued to play down the severity of the nuisance caused by their tenants. As a result the case was closed with no actionable response from the Council.
I am in my seventies with health conditions and yet I receive no support or sympathy from WL.
When the tenants are not having parties they are playing loud video games under my front bedroom.
I am regularly disturbed by loud noises during the night.
I have had five years of this treatment.
Last night they had another gathering with loud music and voices lasting until 4.30 a.m.
I am disgusted with how WL has managed this ongoing situation.
This is the class of tenants WL rents to.
Landlords beware!
In spite of repeated complaints to WL regarding tenants, who are my neighbours, holding regular noisy,disruptive parties and large social gatherings, no effective action has been taken. These parties last from early evening into the small hours of the morning.with loud music,raised voices, doors banging, noisy guests leaving in taxis at 3/4 in the morning.Having repeatedly been advised to contact Council I finally, recently, lodged a formal complaint.WL were contacted by the investigating officerr but obviously continued to play down the severity of the nuisance caused by their tenants. As a result the case was closed with no actionable response from the Council.I am in my seventies with health conditions and yet I receive no support or sympathy from WL.When the tenants are not having parties they are playing loud video games under my front bedroom.I am regularly disturbed by loud noises during the night.I have had five years of this treatment.Last night they had another gathering with loud music and voices lasting until 4.30 a.m.I am disgusted with how WL has managed this ongoing situation. This is the class of tenants WL rents to.Landlords beware!
I'd give 10 stars if I couldMy partner and I live in Spain and we have used Western Lettings ever since leaving the UK to help manage our property. They have been incredibly helpful, timely and always easy to reach. Their response is quick and they are considerate to both tenants and landlords. You hear so, so many horror stories about other people's letting agents that honestly I feel blessed to have stumbled across them. Could not recommend more highly.
I have been with Western Lettings for years. I can only describe the experience as fantastic. They have great staff, who are very responsive and attentive. They will look after your property as if it was their own. They are always very quick to act and address any concerns from both the tenant and the landlord. I would recommend them without any hesitation.
Excellent service for 7yrs.Professional, efficient and very helpful at all times.Made being an absent landlord stress free and property was well maintained and handed back to us the way we’d left it. Much appreciated.The entire team are to be commended for the service but special mention must be made of Lucas, our property manager. Communication with him was a pleasure and his managing of our property was more than we could have wished for. Thanks Lucas.
Good experience from a tenant perspective. Staff are friendly, they are very responsive and try to action requests as soon as possible. I am currently with a new letting agents and they have already made several time consuming mistakes that I don’t feel western lettings would have made.
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