Review Time
I bought a black metal lamp with a copper shade for my living room through an open-box deal, which mentioned that there could be minor flaws. However, the lamp arrived with a noticeable dent on the shade. The company refuses to replace it or issue a refund, arguing that it falls under the open-box category. Despite my insistence that a significant dent isn’t just a minor imperfection, they haven't responded. I'm left with a damaged item. My advice: steer clear of companies that sell defective products to unsuspecting buyers.
I bought a black metal lamp with a copper shade for my living room under an open-box option, which mentioned minor imperfections. However, the lamp arrived with a significant dent on the shade. The company refuses to replace or refund it, claiming it falls under the open-box category. Despite my efforts to explain that a significant dent is not a minor flaw, they have ignored my concerns. I'm left with a damaged product. My advice: STAY AWAY FROM DISHONEST COMPANIES THAT SELL DAMAGED ITEMS TO UNSUSPECTING CUSTOMERS.
⭐ AVOID THIS BRAND — A TOTAL NIGHTMARE. Steer clear of this service. My experience has been the worst with any online store — poor quality, incompetence, contradictions, and endless delays for over a month. 🔥 Summary: 3 deliveries, 0 functional lamps. 1️⃣ First delivery: broken base, stained lampshade, unstable shade, and no ON/OFF switch. I shared unboxing videos and photos. 2️⃣ Second delivery: a completely different damaged lamp. Their explanations kept changing with no consistency. 3️⃣ Third delivery: only the lampshade arrived, despite confirmation of both shade and holder being sent. They claimed I never reported an issue with the base, despite providing evidence. 🔥 Customer service: chaotic and unprofessional, with empty promises and no accountability. I wasted a month with no usable product. In the end, I received a stained lampshade, a broken stand, and an endless stream of excuses. 🔥 Conclusion: this brand is unreliable, unprofessional, and lacks respect for customers. Poor quality, terrible logistics, and a contradictory support team. Save yourself the hassle, time, and money. Avoid this brand entirely.
I've never written a negative review before, but my experience with this service was very disappointing. I ordered dried pampas, and the quality was extremely poor, shedding excessively. The company refused any resolution, not even offering store credit, which I only requested for an exchange. Based on this experience, I cannot recommend this service. The product quality was subpar, and the customer service was even worse.
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Whispering Homes is an organization that focuses on unique design and home decor products that add life to any space. Our goal is to inspire people to add beauty and elegance to their homes. Selling designer vases and home decor via our website, we focus on providing people with what they desire to be a part of their home. We believe that what you choose to be a part of your home should reflect your personality. That's why we provide a range of unique and specially designed vases, pots, wall decor, wall art, dry grass, flowers, cushions, lamps, and much more.See more
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