Review Time
Paulo and the team in Southampton are absolutely wonderful. They go out of their way to make clients feel relaxed and comfortable in the salon, understanding the sensitivities and emotions connected to hair loss. My life has been completely changed since I first went to meet Lucinda in the Chiswick salon over eight years ago.
I have been a client at Lucinda Ellery since 2018 when I had my first Intralace system. I can definitely say this changed my life - (such a cliche but no other way of saying it !) Since then I have had regular visits to the Edinburgh studio . The staff are amazing and all really efficient at what they do . The atmosphere in the studio is relaxed and pleasant , music and good chat ,tea and coffee . This is the place for hair loss solutions - the staff are patient with explaining and advising how things would best be done and what would suit each individual client . It has become a part of my life and I have no regrets about choosing Lucinda Ellery 😊
I have been coming to the Edinburgh studio for 11 years now and have found them to be absolutely brilliant. I am always made to feel welcome by the most fantastically friendly staff. Obviously staff have changed over the years and I am now being looked after by Darren and Danielle who are both amazing. Special mention to all staff including Mina, Leah, Caroline Ross and of course all the assistants. My last system has been the best of all and I've had many compliments. I would definitely recommend Lucinda Ellery Edinburgh studio
I went Lucinda Ellery for advice having suffered chemotherapy hair loss. I was advised to have an interlace system. I explained that I was still on chemotherapy and my hair was continuing to fall out so securing the system to my hair, which is what the interlace system involves, didn’t seem sensible. I was reassured that the system was suitable for me and would be effective. I duly had an interlace system put in place on 13th June. I was in the salon for 12 hours. The system fell off on 4th July I paid £2295 for a hair loss system that lasted only three weeks. I feel I have been exploited at a time when I was vulnerable due the cancer treatment hair loss. I will not be returning to Lucinda Ellery and advise anyone thinking of going to them to think carefully. There are good alternatives available as so have since discovered.
I have had my intralace system for 2 years, 8 months.The whole process was kindly and respectfully done and every visit makes me feel special and looked after.The entire team are absolutely amazing and help in any way needed.The hair system has changed my life completely. My confidence has improved so much and I feel good about myself again.The system is a big financial investment, but worth every penny! The fact I can wash/style/dry/curl/swim with etc my hair is mind blowing!It looks so natural and no one knows it’s not my hair! If you take good care of your system and it will last a long time and keep its vibrant colour too!
What a horrible place that has an outward veneer of friendliness until they get you roped in and then you will see that underneath that is something rotten. I am not demanding at all but my parting frayed after 7 weeks ( this was a few years ago) and the manager an Eastern European lady was so aggressive and patronising refused to replace it at the start asked me “ did I know how a business ran “ and basically insulted me . There are lots of other places that do an excellent job for a lot cheaper . A well decorated place that gives free wine doesn’t really make up for rip off prices and bad manners by management who are jumped up fools obviously !!!!
Thank you Paolo and everyone at Southampton Lucinda Ellery Studio.After years of living with FFA and losing all confidence I had a consultation and then had an interlace grade 4 fitted. It has changed my life and I would encourage any woman suffering with hair loss to seek out a consultation. They have solutions for any type of hair loss .The consultation itself was thorough, transparent and very informative. It was honest. It’s not a quick fix, it’s not medical and it’s a long term commitment. I bought some photos of a past hairstyle with me, and we discussed colours and what could be achieved . After I felt confident and excited about booking my appointment.I booked two appointments, first to fit and style the hair , second for first wash and instruction on how to take care of and maintain the hair.I was welcomed and introduced to my hair technician Chantrel. It was an emotional day. I was looked after very well and I love the results.Everyone at the Southampton studio is helpful, empathetic and professional. Again ‘Thank you’ 🙏🏻
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