wicks.com

3
3 Based on 122 reviews

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Average Rating

3

/
5

122 Reviews

5 Star
42%
4 Star
8%
3 Star
2%
2 Star
3%
1 Star
44%

All Reviews

Filter Reviews

Review Time

Malcolm Thompson
Where's the trolley

I arrived. Only two trolleys. Went into the store and saw a huge amount of trolleys being used by staff stocking shelves.I was told 'keep getting them stolen' - no there in your store being used by staff.'we had a delivery today' - ok but did you need to fill all of your trolleys at once.When I left there was a person waiting for my trolley. Not good

3
Date of experience: Sep 12, 2025
mike ward
Can't fault the service

Can't fault the service, ordered online, had to cancel and refund back in my account within hours. ATA automaster, 3 weeks for a refund, only after contacting the credit card company.

5
Date of experience: Aug 31, 2025
Helene Dawson
Huntingdon wicks

Huntingdon - excellent service from George this morning (10/8/25). Gave advice and was very helpful and polite and helped me with some very heavy bags of pebbles. Thank you

5
Date of experience: Aug 10, 2025
Darwin
Lilly Eastbourne

Lilly (Eastbourne branch) served me she was absolutely amazing, ive never met her before and her customer service was spectacular she went above and beyond to help me, id like to pinch her to work for me he he thanks darling. Helen from the athens

5
Date of experience: Jul 28, 2025
ExDream
Kitchen door and work surface replacement

I wanted to update my kitchen with new doors and work tops. Zack at the Tamworth store was there to help through out the process. He helped me choose the most suitable worktops for my new doors. This was my second wicks kitchen and like the first it did not disappoint. It’s well made and modern. The fitters were excellent they were clean and tidy and very professional thanks Colin. From the minute I sat down and discussed with Zack what I wanted I was guided through the process. I love my new kitchen. A big thanks to Zack and Wicks at Tamworth .

5
Date of experience: Jul 03, 2025
HB84
My husband placed an order last week…

My husband placed an order last week for home delivery on 24th June __John A yes that was the name he gave me __ arrived nice & early in the day he was awesome nothing was too much trouble couldn't have been happier with how kind he was too us both plus the Great service from our local Wicks store __ local delivery was only £4 AMAZING as delivery to our area is usually £25 👺

5
Date of experience: Jun 24, 2025
Jamie Parker
I had a fantastic experience at Wicks…

I had a fantastic experience at Wicks in South Wigston, Leicestershire, thanks to Dave. I went in needing a few things and wasn’t entirely sure where to start, but Dave went above and beyond to help me out. Not only did he sort me out with the right primer, but he also took the time to help me find a complete roller set and the exact paint I needed. He was friendly, knowledgeable, and genuinely went the extra mile. Brilliant customer service – thank you, Dave!

5
Date of experience: May 31, 2025
Jana C.
Called into wicks store in Nottingham…

Called into wicks store in Nottingham North to inquire about a new kitchen. We sat down with Jake who went though everything we wanted and explained everything in detail ,ge showed us different ranges styles and colours. He did a plan on the computer to show us what it would look like finished. We were impressed with Jake he was spot on and we were more than happy with the product ,so we ordered our new kitchen there and then .

5
Date of experience: May 16, 2025
Virophage13
Wicks Chester New kitchen

Having moved home we needed to completely renew our kitchen. Wicks Chester - Lee Prince was fabulous 👌. The whole transaction and communication was brilliant from start to finish. To start with Lee couldn't have helped us more from design to completion. Nothing from contact to altering anything was any trouble. We love our kitchen, it's beautiful and well designed. Overall Wicks have been a brilliant company to deal with and the quality and standards are second to none. Thank you so much.

5
Date of experience: Apr 21, 2025
Jerry
Just moved house and had lots to do and…

Just moved house and had lots to do and lily henry Angela well to be honest all staff were very helpful and friendly. I said I would like to tell someone how helpful they had been and they suggested a review. So thanks Wicks D.I.Y Eastbourne. Dave stitchman. 🪛🔨🔧

5
Date of experience: Apr 17, 2025

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