Review Time
The quality of your product was wonderful and they came as expected, and were packaged perfectly. Unfortunately, they were way too large for our cooking environment, which is on a boat. However, the return was efficient and credited as it should have been.
It was easy to order the Ensembl items on line and have them directly delivered to family for Christmas. All packages were tracked to each door. All family members were happy with their gifts and the quality of the items.
Truly beautiful, well-made cookware! Had a hard time choosing my color but ultimately went with the navy blue... so pretty! Cooks like a dream with even heating (no hot spots) and high sides so no spillage. Solidly built. Amazing how much space I regained in my cabinets! Absolutely genius!
Get ready to burn yourself repeatedly. The worst designed lid handles possilble! And what is up with the size of the fry pans... this is not M.A.S.H unit... I am not cooking for a platoon. I have never seen cookware on that scale! I thought maybe I had shrunk instantly to half my size! It works beutifully with my induction cook top! I only use the small and medium sauce pan and nothing else - because the stock pot, and fry pans are ridiculous in size. If you are paying by the pound, you sure get your money's worth because these beasts are heavy. If you want enormous pans that are built to outlast your grandkids... you might like these. Just stock up on burn ointment, due to the horrible design of the lids. This is definitely form OVER function.
The kitchen in our new, super energy-efficient home has less cabinet space than the prior one. It also has a super efficient induction stove. The Ensembl cookware occupied a lot less space. Ensemble replaced a decades old and much loved All-Clad set successfully.It's attractive stainless steel and my wife now loves induction cooking.
I recently purchased a set of pots and pans on 12/29. They were received within a week. They were well packed and nicely presented - considering the price of the set they should be! We unpacked them to check out the stacking capability which is very nice. I used the smallest pot to boil water and was very surprised after one use how easily they become “scarred”…yes I know they can be cleaned with bar keepers. A couple of points - they are heavy! Seniors beware the removable handle is easy to use but if you don’t the metal pot “rings” get very hot. - requires two pot holders if you don’t use the handle.The pots are also very large scale. I realize they need to be to be stackable but the smallest is not your normal small saucepan nor are the frying pans at the bottom of the stack! After all of this I realized this set was not for us and I reached out to the vendor to return the set (at least all but the one pot that I used)! They are telling me that nothing is returnable since I used the one pot! Their site says you can return unused items but it doesn’t say - that applies to an entire set if you only use one part of a set! Had I known this I would have purchased one pot to test it out then decide if I want the rest (149 vs 1k) - so beware! They seem to apply the return policy at their discretion! By the way - the communication is all through email. No one answers the phone and voice messages are not returned! For this reason I am giving them a one star!
This was my second order because I really love the cookware and wanted to gift it. My first set is over 2 years old and it still is shiny and cooks like a dream. I got a second set as a gift and my friends love it too. Customer service is always helpful and were able to ship an order as a priority before Christmas. Highly recommend!
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ENSEMBL reimagines familiar products for modern living. We make beautiful, innovative, multifunctional tools that optimize space. Meet our debut collection, Stackware: high-performance nesting cookware, engineered with patented removable handles and flat-lying lids.
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