wilbanksreptiles.com

4.9
4.9 Based on 174 reviews

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Average Rating

4.9

/
5

174 Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

Filtered Reviews

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Review Time

Forrest Adams
Great experience with delivery

I had a wonderful experience with the delivery. The snake arrived healthy, clean, and happy. He adjusted well to his new environment! Thank you—10/10, I will definitely purchase again!

5
Date of experience: Nov 14, 2025
Xavier Harris
Fantastic overall experience

Customer service was outstanding; all my inquiries were addressed promptly. The packaging was excellent, and my snake arrived in great health and low stress. Overall, it was an amazing experience, and I will look here first for my next reptile.

5
Date of experience: Nov 04, 2025
Rendell Sanders
Thank you very much

Thanks a lot! They are beautiful snakes, and I will care for them as if they were my own children. I plan to purchase from you again in the near future.

5
Date of experience: Oct 30, 2025
Katy Johnson
Outstanding customer service

The customer service was exceptional with great communication. They updated my order the same day and answered all my questions.

5
Date of experience: Oct 21, 2025
Stan22190
Fantastic product and service

I received a great-looking gecko, with fast shipping and excellent packaging. They responded quickly to my inquiries.

5
Date of experience: Oct 17, 2025
Arthur Adams
Quick shipping and quality product

I currently own three of their reptiles and plan to purchase more when needed.

5
Date of experience: Oct 16, 2025
Manuel Carter
Safe and timely arrival of the snake

The snake arrived safe and sound, on time! He is healthy and adapting well to his new home. Thank you!

5
Date of experience: Sep 25, 2025
Betty Harris
They were very helpful and answered my…

They were very helpful and answered my questions well

5
Date of experience: Sep 09, 2025
Martin Tinsley
The snake herself is beautiful

The snake herself is beautiful. She is healthy. The communication with Wilbanks while a bit delayed was still timely and accurate. The only issue as usual was UPS. I had to jump through way too many hoops to ensure my snake did not sit in a warehouse or truck all weekend. Overall I would recommend Wibanks

4
Date of experience: Sep 04, 2025
iamhiddentalent
Beautiful baby arrived healthy!

Baby arrived healthy, shed one day after. He’s beautiful and is getting more comfortable with handling! Would buy again! They also transitioned him to frozen thawed for me!

5
Date of experience: Sep 03, 2025

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