Review Time
Great place to order from! Their substrate is my favorite and I will never use any different! Knowledgable people as well! Will shop here for as long as I have snakes.
Absolutely amazing service, communication was on point through the whole process and our snake arrived in great health and condition. Will absolutely recommend and do business with again in the future.
Placing a large order of 15 heat panels was very straightforward. They arrived well packaged and were simple to install. I had some inquiries prior to ordering, and the responses were quick. The panels perform excellently. I have used their higher wattage panels in other setups, and they have been functioning wonderfully for the last two years. Thank you!
Outstanding service, the pet arrived on the promised date and is in great health—no complaints at all. I would have appreciated a bit more communication regarding my messages, but it wasn't a significant issue. I look forward to being a repeat customer, thank you!
I strongly advise against ordering from them when something appears too good to be true. I've received a total of 11 snakes from them over the past three months, and one died just two days after arrival. I've been a breeder for over 30 years, so I know how to care for them. Another snake that was thriving suddenly died without any warning. I have a fully automated system and $5000 worth of equipment. The seller mentioned he doesn't provide humidity for his snakes, which can lead to serious respiratory issues later on. This is why I won't be buying from them again. Additionally, two of my snakes have the spider gene, and I feel misled about that. I have two that require hand feeding due to their wobbling. You can either believe their self-published reviews or take my word for it—the experience has been very disappointing.
It's best to steer clear of this seller if things appear overly promising. I've received 11 snakes over the last three months, and one died shortly after arrival. I've been breeding for over 30 years, so I know how to care for them. Another healthy snake suddenly passed away. My setup is fully automated with $5000 in equipment, so it's not a lack of care. The seller mentioned he doesn't provide humidity for his snakes, which can lead to respiratory issues. Two of my snakes also have a problematic gene, and I was misled about that. I have to hand-feed two others because they struggle to eat. You can either trust their self-promoted reviews or listen to my experience. I give them two thumbs down.
I ordered a female ball python with a hatch date of August 25 after extensive research and consideration. Although the shipping took two days due to weather, it wasn't the breeders' fault. I found them on a marketplace but chose to order directly from their site for a better deal. The black background on their site really highlighted the snake's colors. I appreciated the real-time chat feature, where my questions were answered quickly and honestly, even after delivery. Seeing the weight of each snake helped me select a healthy one, and she transitioned well to frozen food. She's been calm and curious since her arrival, and I'm already thinking about getting another!
I appreciate that what I saw online matched what I received. We chose our snake based on her markings and were thrilled to see them in person. The snake arrived healthy and on time, and I can't say enough positive things about the ordering process.
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