wonderdays.co.uk

4.7
4.7 Based on 203 reviews

WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money bac...

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Average Rating

4.7

/
5

203 Reviews

5 Star
91%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Jo Hoskyn
Lizzie was extremely friendly and quick to respond via a Instagram chat. She resolved my issue swift

Lizzie was extremely friendly and quick to respond via a Instagram chat. She resolved my issue swiftly. Best customer services I have received in a long time. Thank you

5
Date of experience: Feb 27, 2026
Valentina Gutierrez
I bought one of their experiences for a birthday celebration but had to cancel it as we didn't manag

I bought one of their experiences for a birthday celebration but had to cancel it as we didn't manage to contact the experience-provider (not Wonder Days) in time. I sent an email to request support on a refund and received a response almost immediately from Lizzie M, who was incredibly empathetic and liaised a refund with no complications, very clear communication, and promptly - shout out to them!

5
Date of experience: Feb 27, 2026
Claire Marks
Nat really went above and beyond ensuring that they got my correct address for my son’s birthday exp

Nat really went above and beyond ensuring that they got my correct address for my son’s birthday experience voucher , and sending it express delivery so we got it in time for his special day. These thoughtful touches make a real difference in the customer experience and I would certainly book with Wonder days again because of it! Thank you Nat.

5
Date of experience: Feb 23, 2026
Venus L.
Fantastic ticket purchasing experience

I had a fantastic experience buying tickets from the company. They were incredibly helpful and generous!

5
Date of experience: Dec 03, 2025
Steve Reed
Exceptional customer service experience.

I cannot praise the service's commitment to customer satisfaction enough. I ordered a product as a Christmas gift for my grandson. After receiving confirmation, I noticed the vouchers had not arrived via the postal service. After waiting a week, I reached out to the support team, and they promptly offered to send duplicate vouchers through a reliable courier service I was familiar with. Great service overall.

5
Date of experience: Dec 02, 2025
Hazel Morris
Exceptional customer satisfaction focus

I can't praise this service enough for their commitment to customer satisfaction. I ordered a product as a Christmas gift for my grandson. After their acknowledgment, the vouchers hadn't arrived via mail. I waited a week, and upon contacting the company, they offered to send duplicate vouchers through a reliable courier. Great service!

5
Date of experience: Dec 02, 2025
Coral Reed
Prompt understanding of my query

The representative understood my question right away, and I received a satisfactory response within a few hours. Thank you!

5
Date of experience: Dec 01, 2025
Petula T.
Exceptional service experience

I typically don’t write reviews, but today I received outstanding customer service from the representative. She addressed all my questions, was very helpful, and communicated in a friendly and professional way. Truly appreciated!

5
Date of experience: Dec 01, 2025
DA99
Amazing customer service experience

The representative provided amazing customer service. It was a pleasure to work with her, and no request was too much. A wonderful experience and outcome. I would certainly purchase from here again in the coming days!

5
Date of experience: Dec 01, 2025
Kaythorn91
Outstanding support from the team

The team has been absolutely fantastic in addressing my questions and requests promptly. I highly recommend them. Excellent customer service, thank you!

5
Date of experience: Nov 29, 2025

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Business Details

  • WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind!

    We have a 30-Day refund policy which means your money back, hassle-free if you change your mind.

    We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour.

    If you order before 3pm, your experience will be in the post the same day.

    With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
    See more

  • email hello@wonderdays.co.uk
  • call 02071018839
  • language https://www.wonderdays.co.uk

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