Review Time
Daisy and Max were very friendly and were very attentive to my needs. Daisy helped me set up a checking account right at the end of the business day and did it with urgency while still making sure I was informed on the services that are offered and that I'll be receiving. She set me up with the best option for me. Both Max and Daisy were friendly and made me feel comfortable. I'd recommend this location to anyone trying to bank; especially for first time bankers or those who are always needing a little extra help because their lives are a little more chaotic than others.
I went in close to closing and still was welcomed with a warm smile and willingness to help me. Britt was so knowledgeable and answered a lot of my questions regarding person to person transfers through the banking app. She also informed me where I could make late night deposits or take money out for little to no fund. I appreciate all the useful info!
I am really pleased with the service I received recently. Just two days ago, I faced an issue and quickly spoke with the regional manager who resolved it in no time. I highly recommend this bank for its convenience and extended hours compared to typical banks!
I am deeply dissatisfied with the service at this location. My son was misinformed about needing to open an account for a cash advance, and after doing so, we were hit with unexpected fees. He decided to close the account due to these hidden charges, only to be charged again for closing it. This experience has been frustrating, and I wouldn't recommend this bank.
This credit union has been very problematic, not allowing online purchases and requiring in-branch identity verification. When I mentioned switching banks, they abruptly restricted my purchasing capabilities. There's no after-hours support either. I strongly advise avoiding this institution.
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Woodforest is a community bank built upon the needs of the customers we serve. We are committed to earning customer loyalty by offering the highest level of customer service as well as competitive products and services by employees who are fair, responsive, and professional.
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