Review Time
I NEVER write reviews but I am so pleased about my recent frame purchases that I had to share. Not only were the frames a great price but they look even better than on the website. The instructions to add the hardware were perfectly clear and even a rookie like myself took only about 10 minutes to complete.
The pictures are beautiful and they arrived very quickly. The only minor thing is that since the prints are rolled up for shipping, the curved paper makes it a challenge to mount them. Sitting under some books for a couple days took out some of the curvature but did not make them flat. Flat photos would be much easier to mount but are probably more expensive to ship.
Very precise and straightforward ordering platform, quick shipping, VERY careful packaging to avoid damage. The mat is excellent quality and is true to color. The only change I would recommend is to have more bold mat colors available. Bright/vibrant colors are more in-demand than neutrals now in design, but there aren't many of those options available here. For example there's only one shade of orange available but there's 16 different shades of grey....
I recently switched to American Frame. I am a photographer who also operates a small framing operation. My previous supplier of Nielsen (and other) frames recently retired. I settled on American Frame after some research and a session with customer service. My recent order was fulfilled in a timely manner and packed beautifully. The frame components (5 in all) were individually packed, and the assembly hardware packed separately. There was plenty of void fill in the box to protect the contents. Also the miter cuts in the metal frames were perfect - no burrs and the angles through to the base were also perfect. I will be a repeat customer for sure. Good workmanship, order fulfillment and service.
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