Review Time
Erica, the customer support representative I worked with, was very prompt and courteous. She was quick to respond to my issue (a package getting lost), identify what happened, and rectify it; she provided consistent updates along the way until my package arrived. Great services to match the great quality of the products Athlean-X provides!
I recently had an order mixup which was addressed promptly and very respectful and professional then solved within 24 hours! Kudos to Erica and team Athlean for their hard work as I'm sure the holidays have been demanding on everyone. I've never had a bad experience and someone is always there to address any(if any) problems that occur! I have used Atheanx off and on over the last 4 years, amongst my career changes, education and working 6 days a week etc. My health physically and mentally went through its ups and downs however, I never forgot the reason I chose Athleanx in the first place. Jeff Cavalier, I believe is amongst the most legitimate persons i have seen truly looking out for people's health. He is not fake at all, the fact that he remains focused on giving the best health advice in different formats gave me enough options to find what i have been looking and struggling to do for the last 20 years. I look forward to seeing the next 20 years + !
Was going to place an order based on their most recent email ad "Free Shipping on all orders" I went to check out and it says "You're only $38 from FREE Shipping" I called customer service and questioned her about the ad sent via email. Her response was free shipping is on orders over $75. informed her, that is not what the ad said. She did not offer the free shipping to honor the ad. As a long standing customer and as part of good customer service practice, would have been to make good on the free shipping for my inconvenience. She offered me nothing.
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The Athlean-X Workout and Nutrition System, created by celebrity fitness trainer Jeff Cavaliere, will help you build a ripped, muscular and athletic body with science based workouts.
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