Review Time
I would never use this company again. They did not stick to my requested pick up time that was confirmed on a $130 trip to the airport. I requested a 9am pickup which would give us plenty of time to get through baggage check and TSA without stress and give us time to eat lunch at the airport since we didn't eat breakfast. The night before, the owner Paulette leaves me a voice mail and text that she would be picking us up 10am to 10:15. She said she has another ride and can't drop us off at the 9am time that the company had already confirmed they could accomodate. She would not grant us the agreed pickup time of 9am and insists she is giving us more time than we need to get to our flight. She drops us off at the airport and we enter to find a long line at baggage and again a long line at TSA. We arrived at the gate at the final call for boarding. We nearly missed our flight due to this carelessness which would have resulted in a big expense for forfeiting our tickets and having to buy last minute tickets. The owner chose to prioritize taking on another trip over keeping our agreed pickup time. When an airport trip is involved there is nothing more important than timing. The owner also stated in the voice mail that there is a required cash tip of $25 due to her at dropoff but $20 is ok. This is unprofessional and no you can't require a tip. Tips are based on the quality of service delivered. AZ shuttle select puts greed ahead of service.
Paulette and Tony made our travel so easy with clear and concise directions and attention to detail. Their beautiful and caring personalities made us feel so welcomed and comfortable during a time that can be pretty stressful especially since we were traveling with a family of five (two being twin toddlers)Our family highly recommends this company, you will be in the best hands to get to your destination.
My daughter had used this service a couple of years ago, so I called them when I needed to go to the go airport.They got me in, even though I needed the service the following day. These people are just great. I enjoyed my ride to the airport and my conversation with Tony and I am looking forward to my ride home tomorrow night. It is so comforting to know that I don't need to worry about it. I highly recommend this company.
Driver was upset someone pulled in front of him, so decided to go around and cut them off with me in the back seat. Almost hit the car with his rattling van. Extremely unsafe. This was after I had to listen to his wife yelling at him for 15 minutes. Would not recommend them to anyone.
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AZ Shuttle Select is owned by a local military family and is located only 4 minutes away from the Phoenix Sky Harbor airport.
We offer door-to-door Express shuttle service 24 hours 7 Days per week with strong emphasis on advance booking even though not required. We serve the Phoenix sky harbor airport & Phoenix Mesa-Gateway airport, throughout the valley & SEDONA, FLAGSTAFF, AZ. Our drivers are all professional that's back ground checked h cleared, DOT certified and all follow CDC guidelines for covid-19 cleaning & transportation of passengers. See more
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