Review Time
Company buys from Temu and passes it off as hight quality good. Harness are rubbish and cost £20 or less on Temu collars are £13 from Amazon. They also don't honer refunds or respond to messages. They should be blocked from selling goods.
Their website promises hassle free returns, but its false advertising. I received an item that looked nothing like the product photo on the website. Started the return process- they give an address in Manchester for the return, don't provide a package slip, and then ignore emails once the return has been delivered. Avoid at all costs.
Poor quality goods and even worse customer service. Returned a collar which was not as described and felt like sandpaper. I have been chasing for my refund for over a month, with claims ‘I will follow up on it’ when I have asked for an update on my refund. Avoid using this website, unless you have more money than sense and like being scammed.
Terrible service and moralsBits4Pets sent out a defective/unusable item to me and when I complained they ignored my emails, following this it has taken a number of weeks after escalating to PayPal for me to be able to send the item back which has a return cost of £10. I am out of pocket either way with ordering through this company as they do not understand UK law with returning faulty items.DONT deal with them and don't believe the false reviews they have put on the website.Only got 1 star because I am unable to give zero stars, waste of my time.....
Bought the K9 tactical bundle.It does take about 12 days to arrive but that is pointed out on the website.Good quality stuff in the bundle, worth the money and looks pretty hard-wearing. Excellent service and excellent products. Recommended
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