www.contactlensxchange.com

3.7
3.7 Based on 57 reviews

Contactlens Xchange is your reliable source for your brand contact lenses, circle lenses & Colored contact lenses replacement. We strive our best to provide exceptional convenience, reliable, safe ordering and outstanding customer’s service to all our cus...

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Average Rating

3.7

/
5

57 Reviews

5 Star
63%
4 Star
2%
3 Star
2%
2 Star
4%
1 Star
30%

All Reviews

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Review Time

Eugene Choi
Resolved the problem thank you.

Update. The company has refunded me for package I never received. Good customer service. Thank you!

5
Date of experience: Jun 15, 2025
Acoustic Coverband
Needed contacts got contacts

I ordered contacts and got what I ordered. International shipping without any customs issues

5
Date of experience: Dec 30, 2024
M Stone
Standard box of Air Optix has 6…

Standard box of Air Optix has 6 contacts, Contactlensxchange box only has 3 for the same price in US. Took 20 days to receive and only partial shipment. Instantly charged PayPal without authorization. Total scam from start to finish

1
Date of experience: Dec 10, 2024
Sarah Johnson
They are awesome!

They were great my lens came in less than 2 weeks I was able to track them I would recommend them to anyone

5
Date of experience: Nov 21, 2024
Adam smith
late refund

They canceled my order. They said they are out of stock after accepting the order and getting the payment and despite I tried to reach multiple times they are not refunding my money. UPDATE: They refunded my money 20 days after order..

3
Date of experience: Oct 21, 2024
David Lee
I ordered 4 boxes of contact lenses

I ordered 4 boxes of contact lenses , they sent only 2 and then credit back for the other 2 boxes to a PayPal account supposedly that's not even my account, to begin with I didn't pay with PayPal ,why would they credit back to PayPal and less no my account. just fraud, scam

1
Date of experience: Jul 30, 2024
Jermaine
My first time trying color lenses

I wasn't sure about trying color contact lenses or which color to pick. While browsing online, I found their website and was amazed by the wide variety of colors and design they offered. Since it was my first time, I sought advice from their customer service and they responded quickly to my questions. Eventually, I decided to order a pair and give it a try. When I wore them out with my friends for the first time, they were pleasantly surprised and loved how they looked on me. Encouraged by the positive feedback, I recently bought another pair for a birthday party. I was worried they wouldn't arrive in time, but to my delight, they came right on schedule. I was so thankful to be able to wear them to the party and had a fantastic time. Now I am looking forward to trying more colors and designs from their collection. I have never regretted trying color lenses for the first time!

5
Date of experience: Jun 10, 2024
Frank Michie
I ordered the wrong contact

I ordered from this company the wrong size and sent my Dr's prescription in and they didn't check it with what I had ordered and sent it to me over a month after I had ordered and would not give in my money back even throw there website says and the law says they must check it. Also, I wrote a bad review on there website and it never showed up. (figures)

1
Date of experience: Apr 27, 2024
DayDream
Reliable service received

I had lost count how many times I had bought from them since the day I started to buy lenses from them. Recently, I received a pair of lenses from them and realised that I had choose the wrong power.I quickly contacted their customer service and told them about this situation. They were very helpful and assist me to replace with the correct ones. They assure me that there is nothing not to worry as I am their regular customer.I was relieved that it was settled quickly without any hassle.

5
Date of experience: Oct 31, 2022
Ann Chetock
This is an update on my review of 10/18/2022

This is an update on my review of October 18, 2022. I finally received my contact lenses on October 26, 2022. They were shipped from Singapore.Over 7 weeks from my order date of September 5, 2022. In the receipt that was in the box is a note saying that I need to "Soak lens in multipurpose solution for 6 hours before use." What?? Are these not sterile? I am not happy at all with this company.

1
Date of experience: Oct 26, 2022

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Business Details

  • Contactlens Xchange is your reliable source for your brand contact lenses, circle lenses & Colored contact lenses replacement. We strive our best to provide exceptional convenience, reliable, safe ordering and outstanding customer’s service to all our customers worldwide.

  • email admin@contactlensxchange.com
  • language http://www.contactlensxchange.com

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