Review Time
I ordered 4 boxes of contact lenses , they sent only 2 and then credit back for the other 2 boxes to a PayPal account supposedly that's not even my account, to begin with I didn't pay with PayPal ,why would they credit back to PayPal and less no my account. just fraud, scam
I wasn't sure about trying color contact lenses or which color to pick. While browsing online, I found their website and was amazed by the wide variety of colors and design they offered. Since it was my first time, I sought advice from their customer service and they responded quickly to my questions. Eventually, I decided to order a pair and give it a try. When I wore them out with my friends for the first time, they were pleasantly surprised and loved how they looked on me. Encouraged by the positive feedback, I recently bought another pair for a birthday party. I was worried they wouldn't arrive in time, but to my delight, they came right on schedule. I was so thankful to be able to wear them to the party and had a fantastic time. Now I am looking forward to trying more colors and designs from their collection. I have never regretted trying color lenses for the first time!
I ordered from this company the wrong size and sent my Dr's prescription in and they didn't check it with what I had ordered and sent it to me over a month after I had ordered and would not give in my money back even throw there website says and the law says they must check it. Also, I wrote a bad review on there website and it never showed up. (figures)
I had lost count how many times I had bought from them since the day I started to buy lenses from them. Recently, I received a pair of lenses from them and realised that I had choose the wrong power.I quickly contacted their customer service and told them about this situation. They were very helpful and assist me to replace with the correct ones. They assure me that there is nothing not to worry as I am their regular customer.I was relieved that it was settled quickly without any hassle.
This is an update on my review of October 18, 2022. I finally received my contact lenses on October 26, 2022. They were shipped from Singapore.Over 7 weeks from my order date of September 5, 2022. In the receipt that was in the box is a note saying that I need to "Soak lens in multipurpose solution for 6 hours before use." What?? Are these not sterile? I am not happy at all with this company.
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Contactlens Xchange is your reliable source for your brand contact lenses, circle lenses & Colored contact lenses replacement. We strive our best to provide exceptional convenience, reliable, safe ordering and outstanding customer’s service to all our customers worldwide.
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