Review Time
Purchased mobile cell topup which failed but instead of cancelling the transaction, the site forces you to purchase their own 'currency'. There is no contact methods that function on the site. I guessed and sent an email to support at their email domain but they refuse to refund and just tell me it's not their problem and to buy something else. Unacceptable and unprofessional.
ı ordered gift card and it said failed. and my money ıs transfered my cysend account and ı cant buy what ı want and that balance ıs frozen ın there. There is no way for contact them and foundıng e mail. Im stilling waiting for solution... They need to know money is earning hard we work lot of hour for it
I had a very bad experience with this company. After requesting a refund, I was told in writing that it had been initiated and that it would take a maximum of 10 business days. That deadline has long passed, yet no money has ever arrived in my account.When I followed up, they first kept repeating that the refund was processed, but never provided any proof. Now they have completely stopped replying to my emails.This is unacceptable and unprofessional. A company should not claim that a refund has been made when there is no evidence and the customer has clearly not received any money.I strongly advise others to be very careful before trusting this service.
Biggest scam ever. Ordered somethink and pay from visa. The money is on ure wallet, but always u order the card theres a scam Massage it wont be work. Money cant be use on the wallet. Support dont react after 3 days of typing. Take care, These Company only wanna steel ure money.
Please stay away from them. After successfully processing a transaction from your payment method, they would require an ID verification with a selfie through some dodgy 3rd-party company from you, that doesn't even work half the time, and about which there were absolutely no warnings before the purchase. More than that, there is absolutely no way in the world to contact their support through their website - the tickets created stay ignored, and the chat functionality with the chat bot there exists only to ignore you, after asking for "further details" about your support request - so there is no sensible way to ask them for refund. In the end you will probably end up without money, that they will gladly steal, without your gift card, because they would require some irrational ID verification, that doesn't even work, without a way to contact their support for refund, and quite likely with your personal data from your documents stolen.
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