Review Time
Placed and order for a TRIAL kit......DID NOT SEE ANYTHING THAT MENTIONED THAT I WAS SUBSCRIBING TO A MONTHLY RAZOR ORDER, BUT 30 DAYS LATER i AM NOTIFIED THAT MY SUBSCRIPTION ORDER WAS ON THE WAY. TRIED TO CONTACT THEM AND EMAILS WILL NOT GO THROUGH TO THEM.
Whatever ai they use for their customer service is super unhelpful. the worst customer service I’ve experienced as of now. Their quality keeps going down and they have absolutely no care for their customers and only want money but it’s pushing away much more than it’s taking in.
I’ve been a loyal DSC customer for years because your original blades were amazing, sharp, durable, and perfect even for someone like me with thick leg hair who shaves multiple times a week. One blade would last me months without irritation or issues.But recently, I ran out of my old stock and bought their new blades and I honestly couldn’t believe how bad they were. They immediately irritated my skin, and by the next day, my hair was already growing back. The shave is rough, ineffective, and feels like any other cheap competitor out there. For reference, I tried one of the old blades I had left (already dull), and it still performed better than the new ones. This isn’t about my skin or technique. It’s about the fact that they’ve downgraded their product and lost what made them different. They’re no better than Harry’s or any other low-grade subscription brand now.I won’t be buying from DSC again and I’ll be making sure others know how far the quality has dropped.
Wish I could give them 0. I ordered Club Series 6 blades trial set for 7.00 qty of 2 expecting a total of 12 blades. I received 4 blades and can’t get them to make it right. I will never order from this crooked company again. Also no customer service only chat!!!!!Eileen A.
Absolute rubbish. The old razors were great, then they changed and they don’t last, aren’t as smooth and leave a mess of my beard line as they just can’t get a sharp edge. Cancelled subscription trying another service. Shame as I’ve been a member for about 10 years now.
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