Review Time
I've been trying to order three products for over a week now, but the website has conflicting prices (25% off for new subscribers) with one product going from $88 to $66. I thought subscribing would help, but when I added the product to my cart, it only applied a 20% discount on $70 at checkout. Customer service wasn't helpful, stating only one discount code can be used at a time, which didn't solve the issue of the price inconsistency. They sent me a $10 off code that didn't work either. It's been a frustrating experience, so I've decided to give up. There's a similar product for $69 elsewhere, which I might try, but this experience has left me disappointed.
I've been attempting to order three products for over a week, but the website has inconsistent pricing (25% off for new subscribers) with one product going from $88 to $66. I thought subscribing would help, but when I added the product to my cart, it only applied a 20% discount on $70 at checkout. Customer service wasn't helpful, stating only one discount code can be used at a time, which didn't solve the issue of the price inconsistency. They sent me a $10 off code that didn't work either. It's been a frustrating experience, so I've decided to give up. There's a similar product for $69 elsewhere, which I might try, but this experience has left me disappointed.
I really wanted to enjoy this product, but it has led to severe diarrhea and stomach issues for almost five weeks. I tried reducing the dosage to one teaspoon instead of two for three weeks, but the problems persisted. I'm quite let down, especially since the taste was not great either. I'm planning to try a different product next.
I recently reached out to the customer support team and was very impressed with their service. They responded quickly and were highly helpful, making the entire process seamless. One representative, in particular, was fantastic—friendly and professional, going above and beyond to assist. It's rare to encounter such genuine care and efficiency. I'm truly grateful for the excellent service and would highly recommend them!
I just received my order for menopause support, and within three days, I noticed a significant improvement in my energy levels and sleep patterns. I also found relief from constant bloating. I was hesitant to try anything drastic, but this has made a remarkable difference for me, including a boost in libido. Highly recommend!
The product is just a basic greens mix, nothing exceptional. There are much better options available with superior flavors. It didn't dissolve well in water, and the taste was lacking compared to other brands. None of the promised free gifts were included with my order, and customer service did not offer to rectify this issue. I regret not researching more before purchasing, as I feel misled by their marketing.
I've been a long-time customer of their products, which genuinely deliver on their promises. However, I've noticed a significant decline in customer service. Responses to emails regarding delays are slow, and live chat support is often unavailable during business hours, indicating possible outsourcing. They've also changed their rewards program, making it less rewarding for one-off purchases. Additionally, their persistent email marketing is overwhelming and detracts from the brand's wellness image. It's disappointing to see a focus on profit over customer care.
Unsubscribing is quite challenging. However, I recommend reaching out to customer service, as their response was immediate and far better than navigating the cancellation process online. One star for the website, four stars for the prompt customer service assistance.
I tried both the Super Elixir and the Evening Elixir. I'm in my first month of using the Super Elixir and am still waiting for improvements in my skin and gut health, but so far, I've seen no results. I had to stop taking the Evening Elixir due to severe diarrhea, likely from the high magnesium content. Both products combined cost over $120, and I am not impressed at all.
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The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.See more
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