Review Time
After making an online booking, I traveled 25 miles for an appointment scheduled at 3:30 PM and arrived early. My husband and I spent some time window shopping starting around noon. However, when I arrived at the salon around 3:20 PM, I was informed to return at 4:15 PM due to only two staff being present. Given that the salon closes at 5:00 PM, I was concerned they would rush through the procedure I had paid for. They had my contact number but failed to notify me before I arrived or even while I was in the area. As a long-time customer, this lack of professionalism was shocking. I will not be booking with this salon again and expect a full refund.
After booking online, I traveled 25 miles for my appointment at 3:30 PM, arriving early. My husband and I did some shopping beforehand. When I reached the salon at 3:20 PM, I was told to return at 4:15 PM due to only two staff members being present. Knowing the salon closes at 5:00 PM, I felt they would rush my procedure. They had my contact information but never reached out before or during our time in Gateshead. As a long-time customer, I was shocked by this unprofessionalism. I will not be returning and expect a full refund.
I recently visited a salon in Milton Keynes and was just passing by to see if they could fit me in for a quick men's trim. Stefania managed to accommodate me right before her next client, and I must say, it was the best haircut I've ever had. She's such a wonderful person, and I plan to return every month. Thank you!
I visited a salon in Croydon for a re-style, and the customer service was outstanding. The hairstylist was attentive and listened carefully to my preferences, even looking at images I provided. She executed exactly what I wanted and was excellent throughout the process. I highly recommend this location and will definitely return. Thank you for your professionalism!
I requested two simple blonde streaks on top of my existing ones, but the result was patchy. Now I have to redo it myself, and it cost me £57 for such minimal work. I had previously been happy with my streaks done here, so this was disappointing.
The service was good, and they managed to fit me in last minute. However, the stylist didn’t communicate the prices clearly, and I was shocked when I saw the bill at the end. I’m still in disbelief. If I had gone to a high-end salon, I could understand, but this was unexpected. Everything else was great, but the pricing issue really overshadowed the experience.
At this salon, expect unexpected costs and confrontational management. I booked and paid online for a cut and style but was charged extra for what they deemed 'long hair' despite my hair being shoulder-length. The price jumped by £43. This feels deceptive and unprofessional. Additionally, they charge extra for thick hair or 'big' blow-dry styles. The manager also moved my bag without asking, and I felt disregarded. This experience has been disappointing.
I initially had a great experience at this salon for a blonde balayage, but my recent visit was a disaster. I was told my previous stylist was gone and agreed to suggestions that resulted in a color I disliked. The cut was uneven, and while the styling was nice, I was left unhappy with the overall outcome. When I expressed my dissatisfaction, I felt blamed for agreeing to the changes. After spending more money elsewhere to fix it, I won’t be returning here again.
My visit was exceptional thanks to Monica, who skillfully cut my hair. She made sure we were satisfied with the cut and provided exactly what I wanted. Her expertise in men’s styling was impressive, and I highly recommend this salon for anyone who values their hair and seeks a top-notch experience.
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Regis Salons have over 130 UK Salons with qualified hairstylists and beauty therapists. Visit your nearest salon for the latest Styles, Colour & Trends.
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