Review Time
I wanted to purchase some items of EM Cosmetics. Sadly I have to remove everything because of the extremly high shipping costs over $41.-!!!Thats insane! From all US-Onlineshops which I placed an order, the shipping costs was around $9.90 or max. $20.- which is ok for me but not for this hugh amount!!! It is the 2rd onlineshop next to Lunar Beauty and Kaja Beauty with this overpriced shipping costs.EM Cosmetics, put your shipping costs down for an affordable price. As long you have this high cost, I will never going to order something of you sadly.
Wanted to buy this product after an influencer had their lipliner. Was about ready to buy $75 worth of products when they kept adding a $25 face mask to my cart. There was no way to remove it from the order. I tried to remove it 10 times with no success. Also the website said I couldn’t edit orders after purchase, so I just gave up on buying my items. I reached out to customer service only to have my messages returned. Clearly a scam and very disappointing. Definitely do not input your credit card details with them.
Okay, so I've made an order, I paid for it. And for no apparent reason my order got cancelled. Support said that my order was flagged as potential fraud. Reason? Billing address did not match with the credit card registered address. This is the first time ever when I encountered such an issue. And this is ridiculous, doesn't make any sense. What kind of fraud actually pays money? And just like that, you lost a customer.Order No. #307449
Almost non existent customer service. Bought a serum blush and emailed them due to the dropper’s issue. But they didn’t reply to my emails at all for many days. Quite disappointed because I expected better. It was really pricey too for such a small bottle. And when I tried to write on review on their site, it disappears. Oh well.
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Makeup by EM Cosmetics from Michelle Phan.
