Review Time
We ordered the replacement flap kit and had such a difficult time replacing the magnets and weatherstripping. The existing installed weatherstripping was very tight and required channel locks to remove. Not a problem. The inserted surfaces on the weatherstripping were smooth. The new weatherstripping was even wider with "new and improved" ribs added. It was impossible to insert them no matter how hard we hit it with a mallet (per tech support). We ended up grinding off the ribs in order to install them. The whole install was so disappointing. We have used Hale pet doors for 22 years and have raved about them. Not any more. I dread replacing the next flap.
We ordered the replacement flap kit and had such a difficult time replacing the magnets and weatherstripping. The existing installed weatherstripping was very tight and required channel locks to remove. Not a problem. The inserted surfaces on the weatherstripping were smooth. The new weatherstripping was even wider with "new and improved" ribs added. It was impossible to insert them no matter how hard we hit it with a mallet (per tech support). We ended up grinding off the ribs in order to install them. The whole install was so disappointing. We have used Hale pet doors for 22 years and have raved about them. Not any more. I dread replacing the next flap.
I couldn't be happier with my Hale Pet Door! The quality is exceptional, and it's clear that a lot of thought went into the design. Installation was straightforward, and the door fits perfectly. My pets love the freedom it gives them, and I love the energy efficiency and security features. Highly recommend Hale Pet Door to any pet owner looking for a reliable and durable solution!
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Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.
Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.
With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.See more
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