www.hotoctopuss.com

4.6
4.6 Based on 985 reviews

...

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Average Rating

4.6

/
5

985 Reviews

5 Star
83%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
6%

All Reviews

Filter Reviews

Review Time

shane
A+ customer service

Had a couple issues with my purchase, but Aura from their customer service team was fantastic and got it sorted out for me.

5
Date of experience: Sep 25, 2025
R Juckes
Excellent customer service by Aura!

5
Date of experience: Sep 22, 2025
Great Customer Service

Quick delivery. Love the toy.Fast response from customer service. Aura was very helpful in resolving a problem

5
Date of experience: Sep 11, 2025
Charles Morgan
Very prompt response

Very prompt response. Solved the problem by sending a new device.

5
Date of experience: Sep 10, 2025
Peter McCrindle
The feedback from support was amazing

The feedback from support was amazing. Despite being in a different time zone it was as if I was communicating with them real time. Anyway after some questions a new product was shipped and arrived in a few days. Very happy.

5
Date of experience: Sep 09, 2025
Anthony Hart
Very helpfulk

5
Date of experience: Aug 31, 2025
Robert Welch
The experience was wonderful !!!

The experience was wonderful !!!Returned and returned within a week!

5
Date of experience: Aug 28, 2025
Appreciative
Great customer support!!!

Great customer support!!!Aura was great. I had immediate response, and turnaround for a solution was extremely quick!

5
Date of experience: Aug 25, 2025
Donovan
Exceptional customer service

Exceptional customer service. I had an issue with a product and the response was quick and friendly.Staff followed through and resolved the problem completely. A well run company!

5
Date of experience: Aug 15, 2025
Anonymous
I haven’t received the item yet and it…

I haven’t received the item yet and it is already 3 weeks delayed from the expected date if delivery.

1
Date of experience: Aug 12, 2025

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