Review Time
Although the comforter we ordered turned out to not suit our needs, the shipping was really fast and customer service was excellent. I emailed asking to return the comforter and heard back the same day —- refund processed within a day. Wouldn’t hesitate to purchase from them again!
I got a $125 sheet set on sale that was supposed to be "cotton percale". Percale is a special weave that should produce a crisp, matte finish. I expected at least a 300 thread count for that regular price. What arrived was an embarrassment for "luxury sheet" company. It had no name tag with just a symbol, not even country of origin, no thread count, nothing. Just a plain plastic wrapper with stock numbers. The sheets are thin, almost colorless (supposed to be blue) and very WRINKLY. The machine work is fair to poor. There are NO reviews for this set. When I contacted them, the agent said you can't leave a review; I would get an email from the company. Nothing has ever arrived. I know why now. Very unhappy
This company is a scam. All products are from a company called Ienjoy Home. You can purchase these items for half price or less at Amazon or Macy's. There's absolutely nothing luxurious about paper, thin sheets and a quilt that looks and feels like you can pick it up at the dollar store. I reached out to them but they blocked me from social media and will not return my emails.
Purchased new sheets for a Cal King, so I have large canvas to work with. For the price and "quality" this company markets, buyers should be able to trust that the sheet patterns align. The pattern of my fitted sheet is opposite my flat sheet. I went all in for a different pattern design. So not happy with my purchase. Be leary of any site where every option has 5 star rating for everything. They've clearly taken more time to manufacture the reviews than their sheets.
I have written two reviews on the 6 piece towel set I bought. I posted a couple of pictures of the towels after washing after I received them of loose threads and loose seams. Neither of the reviews ever reached posting on their website. I am now posting here. For the price of the towels, you expect much better quality. I am disappointed and now aggravated that my reviews were never posted on the website.
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