annafurniture.co.uk

3.9
3.9 Based on 21 reviews

Living Room Furniture, Bed Room Furniture, Children Furniture...

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Average Rating

3.9

/
5

21 Reviews

5 Star
71%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
29%

All Reviews

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Review Time

Connor
⭐ Highly recommended! ⭐

⭐ Highly recommended! ⭐ I wholeheartedly endorse this store. We purchased a stunning sofa at an excellent price, and we are incredibly pleased with both the quality and the service. The entire process from ordering to delivery was seamless and professional. The team was very accommodating and friendly, and everything arrived punctually. My entire family is truly satisfied, and we will certainly return in the future. Thank you for the outstanding service!

5
Date of experience: Jan 22, 2026
Mira
Very nice and beautiful

5
Date of experience: Jan 22, 2026
Meredith Carter
Order not received

I ordered a sofa on November 2nd with a delivery timeframe of 2-6 weeks. It's been nearly three months, and I still haven't received my item. Communication has been poor to nonexistent, and there is no customer service. There is a complete disregard for customer time. I will never use this service again!

1
Date of experience: Jan 20, 2026
Carly Morgan
⭐Highly recommended⭐

⭐ Highly recommended! ⭐ I genuinely want to endorse this shop. We purchased a beautiful sofa at a fantastic price, and we are extremely pleased with both the quality and the service. The entire process, from ordering to delivery, was smooth and professional. The staff was very helpful and friendly, and everything arrived on time. My whole family is very satisfied, and we will definitely return in the future. Thank you for the excellent service!

5
Date of experience: Jan 15, 2026
Vilma Cooper
Avoid this company

I don’t even know where to begin. This company is a nightmare. They claim to be local, but it feels like a scam possibly operating from abroad! Do not purchase from them! The quality is terrible – literally substandard. The sofa is unsafe, especially for children, with sharp edges and poor materials. The delivery was ridiculous. We selected a model with a 14-day delivery guarantee, but it arrived two months late. They ignored my emails and calls during that time. After just two weeks of use, the sofa began to fall apart. When I tried to report the issue, they went silent again. I had to involve my bank for a refund. All these positive reviews seem fake. This has been the worst purchasing experience of my life. Stay away from this company!

1
Date of experience: Jan 14, 2026
Alice Rogers
Excellent customer service

Excellent customer service. Quick delivery. Great quality. Very friendly delivery personnel. Highly recommended.

5
Date of experience: Jan 10, 2026
Baron
Fantastic company

I am thrilled to have discovered this company. We ordered a sofa bed on December 21st and expected to receive it only after the New Year. However, the company made an effort and delivered it to our new home by December 24th. The sofa is beautiful, and time will reveal its quality.

5
Date of experience: Dec 25, 2025
Kelly Cook
Stylish and comfortable sofa

Stylish and comfortable sofa with a prompt delivery. Very happy with my purchase.

5
Date of experience: Dec 16, 2025
Maggie
I adore my new sofas!

I adore my new sofas! Excellent quality with a sleeping option in a lovely custom green color. Delivery was on time as promised. Good customer service. I paid cash on delivery, and everything went smoothly. Highly recommend!

5
Date of experience: Dec 13, 2025
Jonas Smith
Scammers

Scammers. I purchased a sofa bed that was supposed to be delivered by December 16th. I never received it and keep getting excuses; they refuse to refund my money. Avoid them. Positive reviews are likely fake.

1
Date of experience: Dec 01, 2025

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