Review Time
Wow wow. What a company NEVER and not even Revzilla has given me the service the support the 100% customer satisfaction like this company MotoMummy. Very satisfied new customer. I am telling you top notch in communication keeping customer informed from the time purchase is done to delivery date. Beautiful experience thank you so much.
DO NOT SO BUSINESS WITH THIS COMPANY! They are crooks, they will send you damaged parts, have you make a claim to the carrier company then keep the refund, BS and straight lie to you untill you either get frustrated, or they just block you from contact… bunch of thieves
Horrible CS and even worse management who lie to hurt their customers. Not only is their shipping atrociously slow (18 days to deliver - far outside of the times for UPS Ground or USPS Priority Mail as noted on their website)…Not only do they not take any responsibility for delays and blame ‘outside warehouses’ when the customer inquires about the delay…Not only do they try to force customers to pay return shipping and restock fees when the customer finally requests a return/refund because their item arrived far too late to be of use…Not only do they stonewall the customer when they request a full refund… but then, after 20 days of the customer trying to resolve via email, when the customer finally is so tired that they submit a charge back with their credit card due to hugely delayed shipping and refusal to accept a full return without return shipping or restock fees…then they have the GALL to claim IN WRITING that the customer never contacted them to try to resolve the matter in the first place !!! (I have a copy of this saved in case they want to try to dispute it) Blatantly lying to a credit card company when there is a long chain of emails that says otherwise. I sent these emails to my CC provider and they immediately saw what was happening and decided in my favor, thankfully. The boss/owner is evidently ok with lying to hurt customers. Thank goodness for consumer protections against people like this. Never again. DO NOT SHOP WITH THESE PEOPLE - save yourself the headache!!
Seller said tire was in stock. I purchased it but never received tracking number. Ten days later, no tracking, no tire, and couldn't contact by phone because there was a voice message instructing me to email them. I did so but never received a reply. Had to open a case with paypal to get a refund. No way to do business
Confirmed it with legend suspension... distributer (motomummy) sent me someone's returned item. Yes the kit they sent me will work on my bike (without the TLC's). But they should if sent me the standard cartridges and not for the 23"wheel kit version. Again my package was already opened, missing the fork oil, and missing packaging. That's some grimy business. Avoid motomumy BUY DIRECT FROM MANUFACTURER!!!
This is not the first time, but will be the last. They’ve lost another customer going forward. Items are marked as in-stock, but are not. Placed an order for pickup on an ln-stock part. When I contact them after a week of no updates, they said my order was placed and set for delivery to them the following week and I would receive it after they got it and checked it in ect. So I’m looking at almost 3 weeks to receive a simple part that they said they had. I try to support local businesses, but this is unacceptable. If they were up front about it, it’d be one thing, but selling stuff they don’t actually have time and time again is not acceptable.
Claim your business profile now and gain access to all features and respond to customer reviews.
MotoMummy got it's start as a passion for motorcycles grew into an obsession. We (Corey & Erin) started as enthusiasts and to this day we still are. The team at MotoMummy are composed of all riders, like you, who love the sport and are always trying to expand on our knowledge. Our goal to you is to give you the best technical support and advice before, during, and after the sale. Technical knowledge is something we have always prided ourselves on and always will. We are not a company that pulls a box with a sku number and just ships it out. We work with manufacturers to test their products, give your feedback back to the manufacturers, and we pride ourselves on giving you the best products on the market.See more
skistarshop.com
sportnetit.com
prolitesports.co.uk
www.tecdivegear.com
bodbyrod.com
climbingkilimanjaro.com
akluer.com
forzagoal.co.uk
waltherarms.com
divisioneastnj.com