skistarshop.com

1.7
1.7 Based on 7 reviews

Välkommen till oss på SkiStarshop! Här hittar du prylarna som gör dig redo för fjällsport! Skidkläder, skor, alpinskidor, raceutrustning, jackor, handskar, hjälmar, goggles, pjäxor och mycket mer från varumärken som Peak Performance, Bergans, Kari Traa, C...

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Average Rating

1.7

/
5

7 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
14%
1 Star
71%

All Reviews

Filter Reviews

Review Time

BOolvezoON
Frustrating experience with support

I bought two items from the company; one was fine, but the other has been nothing but trouble. It took a long time to arrive and has now broken, which can happen even with quality items. The main issue is that I'm trying to return it but have received no response for over ten days, not even an update. In normal circumstances, I would give this place a good rating, but effective customer service is essential.

1
Date of experience: Jan 09, 2026
Unresponsive customer support

I purchased two items from the company, one of which I was pleased with, but the other has been problematic. It took a long time to arrive and has now broken, which can occur even with good products. The main issue is that I'm trying to return it but have not received any response in over ten days, not even an update. I would rate this place positively in normal situations, but customer service is extremely important.

1
Date of experience: Dec 29, 2025
Angel Taylor
Delayed order and no updates

I ordered ski equipment nearly two weeks ago and haven't received any updates regarding shipping. I reached out 3-4 days ago but have yet to hear back. It's very frustrating as I needed them for this weekend, and the platform indicated a much faster shipping time. It's disappointing to receive no response to my inquiry.

2
Date of experience: Nov 16, 2025
patogames7_PvP
No confirmation and no refund

I returned a jacket and see that it was received on July 31st. However, I haven't received confirmation of the return or any refund. I've emailed the company twice but have not received a reply. Can you confirm if the refund is being processed? Best regards.

1
Date of experience: Jul 31, 2025
N4VUD49
Booking cancellation issues

My accommodation booking for a significant amount was canceled because I didn’t confirm an optional garage for a small fee. The only communication was regarding the garage payment, which I did not need. I paid for the accommodation six months ago. As a result, my entire ski trip for three families has been canceled! I advise against booking here.

1
Date of experience: Nov 21, 2024
Cliff
Extremely poor online shopping experience

This is the worst online shop I've encountered. If you don't like the product, returning it will cost nearly as much as the item itself. I wouldn't recommend this to anyone.

1
Date of experience: Jul 21, 2023
Fletcher
Excellent experience

An excellent experience overall, with great service and the best prices available.

5
Date of experience: Jan 19, 2021

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Business Details

  • Välkommen till oss på SkiStarshop!
    Här hittar du prylarna som gör dig redo för fjällsport! Skidkläder, skor, alpinskidor, raceutrustning, jackor, handskar, hjälmar, goggles, pjäxor och mycket mer från varumärken som Peak Performance, Bergans, Kari Traa, Craft, Salomon, Smith, Hestra, Haglöfs, Oakley, Didriksons, J. Lindeberg, Head m.fl.

  • email help@skistarshop.com
  • language https://skistarshop.com

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