Review Time
I was very disappointed with my recent experience. The cake I received was excessively dry and tasted stale, which was quite unexpected.While the establishment itself is lovely, I found the staff to be impolite and unwelcoming. As a paying customer, I believe it is reasonable to expect courteous and professional service, which unfortunately was not the case.Since the business relocated to the new premises, I have noticed a decline in the quality of the cakes. The ingredients appear to be of lower quality, and the portion sizes have noticeably decreased. Although I understand that inflation has led to price increases, the reduction in quality alongside higher prices is disappointing.Given the premium prices charged, I would expect a far better standard in both product and service.
Disgusted with the hidden service charge when calculating overall price!!! This place must shut down, overpriced deserts, miserable waiters, no service, no manners!!! People should go elsewhere.I used to like place, however the prices are eye watering and very very expensive. To add insult, service charge, oh my god, this is very very insulting as a local business!!
The deserts are really delicious. You can taste it and feel that its freshly made. I have seen reviews where people have been saying that they cheat by not removing the service charge and that they sneakily add service charge. Its all rubbish though. They ask before payment to double check the reciept and if we are okay with everything. If you ask to remove the service charge they remove it nicely. There customer service is really nice and professional. If you ask for recommendation the server recommends best deserts. If you havent tried it yet you should go and try there deserts and drinks. They deserve 5/5 ratings. You can really feel how hard they work.I highly recommend this place.
Recently came, and whilst eating! The staff memmber had to come n remind us, that it was closing time! If u wanted to go home, why did u decide to serve us!! And instead of addressinf this family run business! And improve they skills! Maybe violate them on social media!! Never in a pakistani based bakery do we get this service!
From the fantastic homemade desserts, the freshly made drinks & the most wonderfully welcoming staff, we honestly couldn't fault this place, it really was worth every single penny! A "must" (see what I did there lol) to try, is the pistachio & raspberry French toast, a definate 15/10! The surroundings & decor were clean & so on trend you really could tell this place was made with a whole lot of love, thought & a big splash of dreams!See you soon guys, we will definitely be back & again thank you for a wonderful Friday evening treat night! So my final words are, in a world of dessert shop wannabes, this place is a whole other class. Go on treat yourselves you certainly won't regret it! XxX
Got a last minute birthday cake. The cake was flavourful, just amazing! Will definitely purchase again and recommend whether you need a cake for a celebration or a simple dessert in the shop. Have a great selection of drinks and treats, especially the Matilda cake!
Mustahida's Bake Shop61a Listerhills Rd, Bradford BD7 1HZThey cheated us by refuisng to remove the service charge which is optional. They said the service charge cannot be removed, which of course is rubbish. So be warned, they are after your money and don't really care about their customers (otherwise they wouldn't cheat them),
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