Review Time
Their coconut-free (hard to find!) products are soooo good, but their customer service is practically non-existent. I had to shame them on social media to get my moldy hair gel replaced, and watch out for their check-out system. I was offered free shipping THROUGHOUT check-out for my 1 item, then after paying, received a receipt with 7.99 shipping tagged on (I NEVER pay for shipping, so this one stings.) I immediately wrote for them to cancel the order but, surprise surprise, a few weeks later I got notice that it was shipping. Such a shame because I'd buy more often if they were more trustworthy.
I placed my order on September 17, 2023. I received followup only after numerous attempts to reach out. My order was received on November 20, 2023; 8 weeks post my order date.Fast forward, after receiving the product, the Watermelon Curl Defining Hair Gel, molded after 7 days. I hadn’t opened the product nor used it yet. I shared my experience with customer service and no one responded or tried to provide assistance. Needless to say, I was very disappointed and felt my business with them was not valued as a customer.
Claim your business profile now and gain access to all features and respond to customer reviews.
Top 8 Free. Allergy Friendly, Natural Hair & Skin care. Free of nuts, shea, argan, coconut, palm, soy, gluten + Food App 📱 Sold @Sears @Amazon @Jet
banishacnescars.com
theehairworld.com
cutbyfred.com
www.theskincaresupply.com
noteworthyscents.com
www.hollywoodmirrors.co.uk
londonlashpro.com
veyelashfactory.com
twentyoneagain.com
dietdoctor.com