Review Time
I ordered $200 dollars of juices and PUR choose Fedex to deliver them. FedEx required a signature and I was not home so the juices spoiled. I contacted PUR via emai (as they dont take calls) and they told me it was not their fault I had to deal with Fedex. They simply could have replaced the order as I am a first time customer. Also the packaging was not adequate to keep the juices cold or frozen. You should try a better brand like RAW or others.
I had received spoiled juices, not by the fault of PUR, likely got too hot during transit. But I was eventually able to receive a replacement, not just on the spoiled juices but the entire box. Thank you for your generosity and dedication to making it right!
Got the first delivery and it was great. The second time the package was not delivered to the correct address. Fed Ex showed a delivery picture of a different location. In order to get a refund I had to wait a week to submit a claim where I was asked to share a photo I'd and a selfie picture. Great product, unfortunately terrible customer service. I absolutely did not receive the package. I did see the photo from Fed Ex. It was not a photo of my door. It was at a mailbox that I have no idea where it's location was. It's not my mailbox! And no, I didn't get a refund because I refuse to send over a photo of my ID and a selfie picture. Why in the world is that required to get a refund or replacement?
Juices were delivered quickly and were frozen. I had a commitment a couple of days after delivery so I decided to begin my cleanse the following day. I am currently on day 3. I ordered the 7 day Powerhouse Cleanse and I also ordered 5 days of the wellness shots. They taste amazing! I've done cleanses before with other companies and I felt like i would miss the cashew milk for the evening - this one has one called Choco and I'm not really a fan of chocolate. However, it was amazing! And the coffee plus one to start my day is perfect as well. Highly recommend.
The BEST tasting juices with the BEST customer service! Also, the cleanse made me feel so good, detoxed, and refreshed. Lost the stubborn weight as well. They always help me out when in need, and I will continue purchasing often! Not enough good things to say about PUR.
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PUR Cold Pressed is a vibrant and health-focused brand specializing in cold-pressed juices made from fresh, all-natural fruits and vegetables. Committed to promoting wellness and vitality, PUR juices are:
• 100% cold-pressed, ensuring maximum nutrient retention.
• Gluten-free and vegan, suitable for a variety of dietary preferences.
• Free from added refined sugars, providing a clean and refreshing taste.
PUR Cold Pressed offers a range of products, including:
• Juices for daily consumption – Perfect for a health boost without committing to a full cleanse.
• Cleanses – Tailored programs designed to detoxify and rejuvenate the body.
• Wellness shots – Concentrated doses of nutrients for an on-the-go energy boost.
Their products can be refrigerated for up to 14 days or frozen for up to 90 days, and are best consumed within 24 hours of opening to maintain freshness.
PUR Cold Pressed emphasizes a fun and approachable brand tone, connecting with customers through humor, empathy, and a commitment to exceptional customer service. As a small business, they prioritize customer satisfaction and foster a community of health-conscious individuals.
For more information or to place an order, visit their website or contact orders@purjuices.com.See more
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