www.saberforge.com

4.4
4.4 Based on 289 reviews

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Average Rating

4.4

/
5

289 Reviews

5 Star
70%
4 Star
16%
3 Star
6%
2 Star
2%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Mads Michael Gylle
By a mistake

By a mistake, I bought something from their website. Cause my phone use shop payment. I tried to cancel it two minutes after no easy way to do that so I needed to text them. I texted an email saying that it was a mistake and I wanted to cancel it here they told me that there cancellation policy has a 7% fee due to unrecoverable transaction and change fees.In 2025 that is some of the baddest customer service to charge for a cancellation of an order.. I would understand if that was a return. But no, they didn’t even print the order out yet.I will never recommend a company to anyone who has that bat of a policy for cancellation.. hope someday this company will learn how important customer service is

1
Date of experience: Mar 03, 2025
Tony D
Do not buy from Saberforge

Do not buy from Saberforge. My saber was only 10 days from new when it stopped working. I had to return it at my own cost and they would not reimburse me and said the problem was my fault to cover their poor workmanship. Terrible product, self serving company. Buy from someone else.

1
Date of experience: Oct 07, 2024
Paul Wolfe
The process was very easy

The process was very easy

5
Date of experience: Aug 10, 2024
Brian Duerr
Saberforge has been incredible

Saberforge has been incredible! A super amazing product and even better customer service. My business will always be with them. Thank you for everything. Your business and it’s people care about those in our hobby and it shows.

5
Date of experience: Jun 15, 2024
Mark Scoffin
Prompt responses and safe delivery

When I had queries about time periods due to international aspects they were very prompt on response and everything arrived when they said it would safe and sound.

5
Date of experience: Jun 15, 2024
Andrew
It’s perfect

It’s perfect! We will be using it in our short film for sure!

5
Date of experience: May 08, 2024
Gabriel
Great saber and service

Great customer service throughout the whole process!

5
Date of experience: May 05, 2024
Alex Schoen
Good

It arrived when it was supposed to.

5
Date of experience: Apr 27, 2024
Brandon
Good overall

Good overall, I love the selections, and finishing options. Items are always packaged well, and I’ve never received any damaged items from shipment. Shipping times are consistent with each of the several orders I’ve made. Sure, out of stock items have limited my choices at times, but it’s understandable I think. Overall I’ve always had good experiences and visit the site often

5
Date of experience: Apr 03, 2024
Julie Hess
Shipped fast

Shipped fast, love it

5
Date of experience: Apr 03, 2024

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