Review Time
By a mistake, I bought something from their website. Cause my phone use shop payment. I tried to cancel it two minutes after no easy way to do that so I needed to text them. I texted an email saying that it was a mistake and I wanted to cancel it here they told me that there cancellation policy has a 7% fee due to unrecoverable transaction and change fees.In 2025 that is some of the baddest customer service to charge for a cancellation of an order.. I would understand if that was a return. But no, they didn’t even print the order out yet.I will never recommend a company to anyone who has that bat of a policy for cancellation.. hope someday this company will learn how important customer service is
Do not buy from Saberforge. My saber was only 10 days from new when it stopped working. I had to return it at my own cost and they would not reimburse me and said the problem was my fault to cover their poor workmanship. Terrible product, self serving company. Buy from someone else.
Good overall, I love the selections, and finishing options. Items are always packaged well, and I’ve never received any damaged items from shipment. Shipping times are consistent with each of the several orders I’ve made. Sure, out of stock items have limited my choices at times, but it’s understandable I think. Overall I’ve always had good experiences and visit the site often
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