Name: www.tgifridays.com
Telephone: 000000000
Rating: 1.7

Peter R Guest

Charged double and refusing to refund

Charged double and still haven’t refunded after chasing for over a week now. Poor service inside the restaurant and the nachos are tiny, but yet, very expensive.

Date of experience: Oct 29, 2025

Mr Hawkes Guest

4 months ago

Would not recommend this establishment…

Would not recommend this establishment in Reading at all such a shame because i know what we should expect as long valued customers.We witnessed the waitress jump behind the bar tonight because there was still not any service after fifteen minutes.I was thankful but we also witnessed another customer showing her how to pull a pint and by the time I tasted and looked at it's content I could not taste any beer at all , a larger shandy £8.95

Date of experience: Oct 29, 2025

Gigi C Guest

4 months ago

Bad all

Dirty table, no cutlery, badly cooked meat, and cold food. I pointed out all the problems, but the manager did nothing to show that he was sorry. I believe that in this way, it will not have a long life. It will close. Less than one star.

Date of experience: Oct 25, 2025

Paul Guest

4 months ago

Room for improvement 🙏

Visited TGI Fridays in Coventry tonight. Very young staff appeared to be very poorly trained. Long bench seats were sticky. On a positive the food was nice & they had 0% Larger & 0% Guinness to drink. Staff struggled to apply a discount voucher correctly to the bill. However, the staff were pleasant & helpful, just need a bit more training & I’m sure a good branch manager could make big improvements 🤞

Date of experience: Oct 15, 2025

Julia Dent Guest

5 months ago

Don't go to TGIFridays

We ordered a £150 gift voucher as a present for some friends, they have never received an email with the gift voucher in and the money has gone out of our account. No way of contacting TGIFridays to sort this out.

Date of experience: Oct 02, 2025

Samantha Will Guest

5 months ago

Went for birthday meal

Went for birthday meal, table for 6, not been for years. On ordering was told they had no steak, then after checking told they did. Waited 90 mins for starter to come out, tasted fine, main meal very disappointing, kids plate beans had not been heated at all, rest of the plates food was cold apart from sizzling fajita's. Burger bun was black where it had been burned, ribs were burnt. Restaurant half empty so wasn’t busy. Had to call waitress for more drinks each time then took ages for drinks to arrive. Very disappointing considering prices

Date of experience: Sep 13, 2025

julie evans Guest

5 months ago

Artur at Staines TGI Fridays was…

Artur at Staines TGI Fridays was fantastic offered recommendations on cocktails very social and assisted with food choices - very prompt service with a smile excellent - will be revisiting if that is the kind of service offered

Date of experience: Sep 12, 2025

david ross Guest

6 months ago

I couldn’t believe I was charged nearly…

I couldn’t believe I was charged nearly 11 pounds for a glass of wine 20 pound for a burger and fries then was told to go to Wetherspoons next time because I complained about the prices

Date of experience: Aug 31, 2025

Sarah Barker Guest

6 months ago

Very disappointing – not worth the money

I used to love TGI Fridays but it went downhill so not been for a few years so thought we’d try it again but my recent visit was really underwhelming. The food quality has gone downhill and it’s nowhere near as good as it used to be. Portions were noticeably smaller, and it felt like they’re cutting corners with cheaper ingredients. For the price they charge, I expected far better – it felt overpriced for what we got.I also couldn’t help but notice the restaurant wasn’t very busy at all, which makes me think others must feel the same way. It’s nothing like the old days when it was always lively and worth the trip. Sadly, it has lost the value and quality that made it a great place to go.

Date of experience: Aug 30, 2025

Les Bryant Guest

6 months ago

Service fine, food poor.

Service was fine, polite and friendly. Menu very expensive, eg sweet potato fries over £6, pit beans £6.99, small portions. Smash burger dripping in fat. So generally service fine food and price poor.