Review Time
I really enjoyed every step of my sapphire purchase from THE NATURAL SAPPHIRE COMPANY: They made me a beautiful 18ct rose gold ring with an emerald cut sea green sapphire, flanked by two delicate Asscher-octagon diamonds; one on each side. They then engraved a secret love message inside... and that engraving service was free.I began my Natural Sapphire quest with plenty of searching time: I was after an exact shade of bluish-green gemstone that was not that easy to find. I wanted the colour to lean towards vivid green rather than vivid blue. On top of that, I was seeking either an Asscher cut; a radiant cut; or an emerald cut bluish-green sapphire. I found my gemstone!Contacting the company about this international, online purchase was simple. I filled in an online form, on their website. I was assigned Hannah as my Client Services assistant and she stayed with me throughout the entire searching and purchasing process. I admit I was excited and a bit nervous but I need not have worried. I was in good hands, all the way... Hannah proved to be highly professional at all times, as well as friendly and discreet. I felt I could comfortably ask her anything and she kept me informed, once my order was in. My Mastercard details needed some extra address verification in New York, so I did a very short video of my ID items and my face and Hannah dealt with the matter very promptly and so no problems arose. Hannah was also helpful over a FedEx import charges query as I was keen for the last stage of the delivery to be smooth, once my FedEx package was at an airport customs depot in England. Apart from receiving the ring, the most enjoyable part of all was choosing my gemstone from all of those on offer... I felt like a child in a sweet shop. Surprisingly for me, a sapphire can be navy blue; royal blue; cornflower blue; purple; green; pink; padparadscha-hued (differing shades of salmon pink); yellow; white; grey or even red (but a red one is what we call a ruby...) I was not expecting to become so keen or so enthralled! I've never worn much jewellery but Michael, who is the 3rd Generation President of The Natural Sapphire Company, is a hands-on expert - through and through. Michael's enthusiasm is inspiring. His videos about the company are informative and very enjoyable. I believe he really does earn a client's business. He has my trust.As I sought my ideal sapphire - colour; cut; and clarity being uppermost in my mind - along with some sapphire sparkle; I was able to view each gemstone, online; revolving and shimmering in differing light conditions. I found absolutely every piece of information I could possibly desire; from 3D Scan Reports to Appraisal Reports to Gemstone ID Reports... I knew the country of origin - Madagascar, in my chosen gemstone's case - and the exact size; dimensions; shape of cut; degree of symmetry; clarity; depth of colour; and whether or not the gemstone had been enhanced by heat treatment. The online certificates can be enlarged to scrutinise all of their details and my sapphire was within the range of everything I was seeking. An enormous gemstone would not have suited my small fingers; a heated gemstone would have compromised my sense of romance; and a really asymmetrical sapphire would not have been as visually pleasing. Gemstones are formed by incredibly powerful forces of nature and are not often absolutely perfect but deciding upon your first, second, and third priorities - first - seems like a good plan to me...I chose a ring setting that was not bespoke but perfect for my needs. I already had a ring guage at home to ensure a good fit.When my ring arrived via FedEx I was really excited and I loved it to bits. I even wrote a poem about it for the company and especially, for Hannah, who shared my gemstone journey.Thank you, Michael, for putting such passion and such an obvious desire for excellence into your company: In today's world, that is truely priceless.
I recently purchased a ring, and I couldn't be happier with my experience! The ring itself is absolutely beautiful, far exceeding my expectations in both design and quality. Working with Charlotte was a breeze; she was incredibly helpful and made the entire process smooth and enjoyable. Her response time was fantastic, addressing all my questions and concerns promptly. I highly recommend The Natural Sapphire Company for anyone looking for stunning jewelry and excellent customer service!
When my parents died, I kept both of their wedding rings. I decided to create a ring with their rings in memory of them and added a little element of myself to the ring. My amazing jewelry took the diamonds out, melted down the gold, designed and created the ring, and put all my parents’ diamonds in the ring. The center diamond in my mom’s ring was not in good condition, so I needed something for the middle. A very close friend of mine suggested I put a sapphire since it’s representative of my birthstone. I looked at over a dozen gemstone websites to find the best options. That’s where The Natural Sapphire Company comes in. Out of all the websites, I felt the company that provided the best options at, by far, the best price was this company. Dealing with them was amazing. They provided me with the perfect size and grade sapphire that I was looking for. The result speaks for itself. Customer service was very proactive, ensuring I received the sapphire, making sure the quality and size were what I ordered; and they asked to see the finished product and affirmation that I was happy with the product.If you want great options, great prices, and amazing customer service – You need to contact the Natural Sapphire Company for your next gemstone.They also have Emeralds and Rubies – and if you don’t have a jeweler, they can even help you design a ring!
I had the pleasure of dealing with Lauren, who was exceptional! She advised based on her experience that produced practical and economical results. I loved the way she communicated, which was timely and on point. I think she represented the company as best as anyone could. Thank you for all your help, Lauren!
From the UK. Ordered 4 small sapphires just because I have always been fascinated by gemstones and crystals. I love how you can preview the sapphires on the website and see real photos and videos of each stone. The website also provides estimated cost in £.I ordered on about the 23rd of May, there was a slight problem with verifying my card details and billing address but Marie from the company went above and beyond to help me resolve the issue, she was fantastic!My order arrived on the 30th delivered by FedEx, you could track the delivery the entire time. I'm very pleased with the purchase. Fellow British customers expect to pay duties and tax on delivery.
We want to share our wonderful experience with Michael and his outstanding team at the Natural Sapphire Company. From the beginning, I knew I wanted a sapphire ring with an art-deco design with a modern twist. The ring design I had in mind consisted of side hexagon diamonds which might be challenging to source, but Michael came through! The entire process was seamless and efficient. The ring came out as I envisioned it- absolutely stunning! We are just so appreciative of Michael and his team. They were always helpful and responded quickly to additional questions about the design. Having a team working tirelessly to make the perfect ring for you was comforting.We highly recommend the Natural Sapphire company if you want a perfect engagement ring. Buying an engagement can be daunting as it is a considerable purchase, so choosing a seller you can depend on is essential. This is a jeweler you can genuinely trust.
Hoping that my partner hasn’t been screwed over on the engagement ring he purchased from y’all - it’s been 30+ days since the order and apparently he’s been told this will take another month. Sucks that I have to know about this now, he had to change plans bc this company doesn’t keep their word. This company DOES NOT deliver on their timing promise of 20-25 days from order to delivery. Garbage. The positive reviews are probably fake.Thanks for the horrible start to our engagement!
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For almost a hundred years we have been intimately involved in the sapphire and ruby business. A mine to market company; we specialize in the rarest and most valuable sapphires and rubies in the marketplace. Through all process of mining, cutting and polishing to the final manufacturing of the finished jewelry, we are the authority in the sapphire and ruby trade. See more
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