www.valleyvet.com

4.8
4.8 Based on 501 reviews

Valley Vet Supply offers pet supplies, dog supplies, horse supplies, horse tack and farm supplies. Free Shipping on Qualifying Orders....

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Average Rating

4.8

/
5

501 Reviews

5 Star
90%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
3%

All Reviews

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Review Time

Flynn Hughes
I ordered numbered ear tags for our…

I ordered numbered ear tags for our cows instead of getting Numbered ones they just put our last name one they and wouldn't fix the problem they said I messed up instead of fixing it they wanted us to spend another $100 on tags to fix their mess up and their website is jumpy

1
Date of experience: Apr 15, 2025
Sadie Butler
Can’t even do a proper invoice

Can’t even do a proper invoice, Been p a customer since 2009. Not going back. Problem with invoice and refused to fix. Done with this company. Invoiced a popular selling equine drug showing a discount of 60% off. Completely false and then refused to fix it. If I would have posted the invoice online, on social media, they would have received a deluge of inquiries asking for the discount. Slimy business practices.

1
Date of experience: Nov 05, 2024
Lee Price
Easiest purchase I have made for my…

Easiest purchase I have made for my goats this far. Purchase was easy,site easy to navigate too.They verified with my vet quickly and I received my purchase alot sooner then I expected!Will definitely shop there more often!

5
Date of experience: Oct 21, 2024
NC95
Rude staff

We have been going to valley vets for years and had many pets registered with them, mainly we have been happy with the service and treatment of our animals. Had a very bad experience recently where staff were extremely rude. Would never set foot in one of their practices again and will be registering my animals elsewhere.

1
Date of experience: Oct 10, 2024
Freddy Butler
Nightmare Customer "Service"

If you wish to meet surly, incompetent, and downright rude people via the phone this is the hotline for you! There are plenty of other places to purchase from rather than have to deal with Valley Vet Supply, I'd suggest going there. If you don't have any interaction with them, their website build 20+ years ago that is not mobile optimized in any way, and you just want to toss dollars away with some of the worst people you'll engage with then once again - you've come to the right spot!

1
Date of experience: Jul 26, 2024
CB64
My beautiful baby Felix.

My beautiful baby Felix.My life will never be same again. You left a big hole in my life. My previous boy.I love you sweetheart. To all the staff that looked after my previous baby felix and the lovely, memory box and foot print, you sent him back to me is beyond beautiful. So much care and love you showed my baby. Thank you from baby felix and myself. My boy is home forever.

5
Date of experience: Jun 07, 2024
Elton Kelly
Will crawl across broken glass to NOT order from them

An absolute clown show of a company... First they make getting the Ag sales tax exemption on obnoxiously difficult and then lied about having to have an physical signature from me, when both Fleet Farm and Tractor Supply let me fill out the tax exempt form digitally....Then, after jumping through all the hoops and placing an order, they automatically changed my shipping from the free UPS Ground option I selected to Overnight Air and charged me for it without notifying me. Then they refused to make any adjustments or refunds.... I will absolutely NEVER, under ANY circumstances, ever even consider ordering from them again. I will crawl across broken glass to pay more if it means I can buy from somewhere else. Possibly the worst company I have ever dealt with. Would give zero stars if possible.

1
Date of experience: Jan 16, 2024
Gertie Baker
Very Disappointed with Customer Service

I have bought from Valley Vet for years, but never again. My last experience cinched it. I ordered an expensive product online and paid for it, and immediately they sent me an email telling me it was back ordered but would be in the next day -This never happened; typically, there would be an asterisk next to the item not allowing you to purchase. I canceled the order, and after a week, they still hold my $$ ransom. I had to order from another company and spend twice for the same product. NEVER AGAIN WILL I BUY FROM THIS ARROGANT COMPANY

1
Date of experience: Nov 04, 2023
Gertrude C.
My First Order Just Received

I just received my first order from ValleyVet.com. I ordered 4 spray bottles of flea spray. I gave them specific instructions for the shipment that I typed in with my order. I said I wanted all the bottles checked that they were screwed on tight, to tape around the screw-on part, make sure they were packed well with protection, and to make sure they didn't bounce around in the box. That was a lot of requests.They did all that plus they put bubble wrap around the screw-on part and had tons of protective wrap in the box. I got free shipping because my order was over $50. That spray didn't budge in that box. No leaking or damage. I have never been so pleased with a seller as with them. My shipment was here in a couple of days too! I can say you can trust them. I will definitely use them again.

5
Date of experience: Oct 18, 2023
Harris C.
Great seller & prompt delivery

They had the best price on Wahl KM 10 clippers so I decided to give them a try. Product is exactly what I ordered and shipment was prompt Would recommend and use again.

5
Date of experience: Oct 11, 2023

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