Review Time
Once again I received the product damaged after returning it 3 times. The customer support has been nothing but rude and disrespectful. They asked me to go to a store, so carry the side table with 2 means of transport as they are not gonna send it again. If you cannot deliver things undamaged, do not provide delivery options. Customers should not have to go through this hustle. I ordered this item for the first time 1 month ago.
I truly wish they could show more empathy. Too bad.
Once again I received the product damaged after returning it 3 times. The customer support has been nothing but rude and disrespectful. They asked me to go to a store, so carry the side table with 2 means of transport as they are not gonna send it again. If you cannot deliver things undamaged, do not provide delivery options. Customers should not have to go through this hustle. I ordered this item for the first time 1 month ago.I truly wish they could show more empathy. Too bad.
ordered 2 sets of plates , both came with some of them broken. i wanted to have a set of 8 each. now i have to buy another set so that i can have that. called xenos and told them the problem, they answered , we dont have it anymore , only in the store , gave me an option to send all back and have my money back , but i wanted to have this set, or go to a store - but yeah its heavy and i cant carry it,,so my problem was not solved and i am left with some sizes with 5 plates only. then they said ok go buy another set in store ....today i got a mail with 3.75 euro back , cant see i can buy anything with this amount. as a costumer i feel i was treated very bad and i wont buy there ever again, not to say it was not my fault that it brke on the way
We rent from so many places in athens before, but this company is just the worst ever. The main guy (I assume his name is Niko), very unpolite, rude, tricky guy. I think that u found a good price for rent (actually there are many others with similar price), but they ask u to pay literally for everything (bird shitted on car — pay extra 25 eur, u ate spanakopita in car — pay extra..and this is regarding everything. The worst experience, highly not recommended (only in case if u want to feel yourself as an idiot). For 15 eur rent we pay extra 60 eur. And u don’t have another choice (he suggested u not to pay, but we all know that situation is that I will pay, because I am with baby and it is uncomfortable to go and start reserving new car from another NICE place where they treat u nicely but not like this hell.
They deliver my products to the bornhout 5 where far away from my house 90min with bus and tram. I was at home at the moment. This is totally onverwacht.because post nl have the problem with shortage of the driver or they use unexperienced driver? Or xenos can not handle this busy delivery ? UPS drivers delivers well good. I have learned that xenos is not a company to order delivery.they never deliver the products to the place really away from your home instead of delivering to your home. I called customer service was really good and helpful. But customer service with email is so bad. They does not explain clearly, on 30th april the stuff madam Angela ( order nummer 812983138)wrote back to me that” how annoying to read “and she wrote that the delivering will go to bornhout5 , we can not change the address. she could see that my address was so far from Bornhout. She had to explain and write why do you deliver the products to away from my address. Otherwise I never order to xenos .
Garbage tier company that refused me returning a product that doesn’t work.I’ve tried to return a product that looked initially as a quality product but the internals are garbage. I’ve shown them my digital payment that normally they can use for the return but they refused me because I don’t have a receipt. Now I paid 18 euros for a product that doesn’t work.I’ve purchased it 5 days ago and it is a salt shaker.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bij Xenos vind je al 50 jaar verrassende en voordelige producten om het thuis gezellig te maken. Een combinatie van food en non food voor gezellige momenten, zowel binnen als buiten. Xenos.nl is een van de verrassendste webshops van Nederland. Niet voor niets betekent het Griekse woord Xenos ‘vreemd’. Alles wat je in onze webshop vindt is dus net even anders. Shoppen op Xenos.nl is daarom gezellig anders, een beetje als een bazaar. Een koopjesparadijs waar je steeds weer wordt verrast door leuke, lekkere en altijd laag geprijsde producten die gezellig anders zijn.See more
highlandwhiskyauctions.com
maxmattress.co.uk
www.peternyssen.com
ruggleup.com
sofascene.co.uk
betterbathrooms.com
ferristale.co.uk
eikenblad.eu
weposters.com
mattressonline.co.uk
