Name: xpoleus.com
Telephone: 8189243576
Rating: 4.6

Torrie Oehrlein Guest

Carolina was an absolute sweetheart

Carolina was an absolute sweetheart. She was incredibly helpful and even went out of her way to find me a part that was technically out of stock. She gave me her direct line and let me know I could call it at anytime. Truly such a wonderful experience with her.

Date of experience: Oct 14, 2025

Angelina Kovrig Guest

4 months ago

Quick and Efficient!

Their Canadian website is down, but Carolina has offered the most reliable customer service I've ever had. So quick to reply emails and very efficient to pass orders! Thank you!!

Date of experience: Oct 09, 2025

Locas Martinez Guest

4 months ago

I had some shipping issues with FedEx

I had some shipping issues with FedEx, and Carolina was incredibly responsive. She even stayed late and called FedEx multiple times to help sort everything out. You can really tell she cares about her customers.The X-Stage Pole Lite was super easy to set up and feels very sturdy.

Date of experience: Oct 07, 2025

Cathie O. Guest

5 months ago

X-POLE US offers excellent quality…

X-POLE US offers excellent quality products and great customer service

Date of experience: Oct 02, 2025

Helaine H. Guest

5 months ago

Great experience with X-POLE US

Great experience with X-POLE US! The pole is sturdy, high-quality, and easy to set up

Date of experience: Sep 23, 2025

Erin Caudell Guest

5 months ago

Difficulty placing an order

I was having difficulty placing an online order, and Carolina with X-pole US returned my call the following business day. She was beyond helpful and kind.

Date of experience: Sep 23, 2025

Jennifer Frion Guest

7 months ago

Always an amazing experience when…

Always an amazing experience when dealing with Xpole! Carolina was very nice and helpful!

Date of experience: Aug 01, 2025

Angela K Guest

7 months ago

Following an issue with a replacement…

Following an issue with a replacement part for my pole, Carolina called me, got everything sorted quickly and my extension is on the way! Love my X-pole and this experience reminded me that the company is one I’m more than happy to support!

Date of experience: Jul 28, 2025

Gina Guest

8 months ago

X Pole made up for FedEx issues

I experienced some shipping issues with FedEx and Carolina was very responsive. She stayed late and helped me by calling FedEx several times to work things out. I can tell she really cares about her customers. The X stage pole lite was super easy to set up and is sturdy.

Date of experience: Jul 01, 2025

Alan Arguijo Guest

8 months ago

Great Customer Service!

Placed an order and realized I had made a mistake on the size after. Carolina was great and corrected it as soon as I requested before it was finished processing. This gift will be perfect thanks to her.