xpsgroup.com

5
5 Based on 21 reviews

XPS Group, a FTSE 250 company, is a leading UK consulting and administration business specialising in the pensions sector and providing wider ranging support to insurance companies in the life and bulk annuities sector. We are agile and have benefits of ...

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Average Rating

5

/
5

21 Reviews

5 Star
91%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Jayne Foley
Absolute crap. Unresponsive, conflicting information when you phone as no-one is ever going to email

Absolute crap. Unresponsive, conflicting information when you phone as no-one is ever going to email you back. They totally ignore emails, questions and instructions. No response to any until you threaten them.

Im filing a complaint with the Ombudsman they are literally without doubt the worse company I have had to deal with. The fact they are dealing with people's future and money you'd expect it to be more professional. It's not.

1
Date of experience: Feb 24, 2026
Theopkil
Very helpful interaction

This was incredibly useful, and the person on the line was very courteous and genuinely helpful.

5
Date of experience: Jan 06, 2026
Demi Fisher
Very pleasant assistance

A very pleasant representative helped me with my question and provided great advice. Thank you.

5
Date of experience: Jan 06, 2026
Russell B.
Excellent assistance this morning

The representative was outstanding this morning; she was concise, friendly, and clearly explained my situation.

5
Date of experience: Jan 06, 2026
Rogers
Issue resolved promptly

Knowledgeable and supportive service.

5
Date of experience: Jan 06, 2026
Arabella
Professional and very supportive

The service was professional and extremely helpful. Excellent experience.

5
Date of experience: Jan 06, 2026
Magnolia H.
Friendly service with helpful answers

The service was friendly, and they were helpful in answering my questions.

5
Date of experience: Jan 06, 2026
Clara Baker
Extremely friendly and helpful response

The representative answered my call today and was very supportive from the beginning. She listened to my inquiry and recommended registering online. She took the time to guide me through the registration process, which now allows me access to my documents anytime. I truly appreciated her assistance.

5
Date of experience: Jan 06, 2026
Chance Walker
Very supportive representative

A very supportive representative assisted me with everything.

5
Date of experience: Jan 06, 2026
Jemma
Very helpful and responsive

The representative was very helpful and addressed all my inquiries.

5
Date of experience: Jan 06, 2026

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Business Details

  • XPS Group, a FTSE 250 company, is a leading UK consulting and administration business specialising in the pensions sector and providing wider ranging support to insurance companies in the life and bulk annuities sector.

    We are agile and have benefits of scale. We have a breadth of experience to draw on and can invest in advanced technological solutions for the benefit of all our clients.See more

  • email Enquiries@xpsgroup.com
  • language https://www.xpsgroup.com

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