yumapos.co.uk

4.4
4.4 Based on 141 reviews

An all-in-one EPOS for the hospitality and retail industry. With in-store Epos, waiter apps, kitchen screens, and online ordering let Yuma help you run your business....

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Average Rating

4.4

/
5

141 Reviews

5 Star
83%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
13%

All Reviews

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Review Time

Kaytie Pinder
Neo has been very helpful in setting up the Yuma app The tills are a perfect addition to our pub an

Neo has been very helpful in setting up the Yuma app
The tills are a perfect addition to our pub and the additional features and back of house is very helpful

5
Date of experience: Feb 13, 2026
SERDAL GOKSAL
We’ve had an excellent experience with YumaPOS, and I want to give special praise to Neo, who has be

We’ve had an excellent experience with YumaPOS, and I want to give special praise to Neo, who has been outstanding from the very beginning. From setup to day-to-day operations, Neo has been consistently supportive, responsive, and genuinely invested in helping us succeed.

Whenever an emergency or issue comes up, he’s always there to help—quickly and calmly—no matter the time. His knowledge of the POS system is exceptional, and he explains things clearly, making even complex features easy to understand and use.

It’s rare to find this level of dedication and expertise in customer support. Neo is a real asset to YumaPOS, and we couldn’t be happier with the service. Highly recommended.

Brudis

5
Date of experience: Jan 28, 2026
Flying2256
Jade was truly exceptional and sorted everything out for me.

Jade was truly exceptional, organizing my tills and menu without any hassle. Nothing was too much trouble for him! 👏👏👏👏

5
Date of experience: Dec 05, 2025
Audra Anderson
Exceptional support experience.

In my interaction with a representative from the support team, I found them to be incredibly patient and professional. After a disappointing experience with another provider, I recognize that understanding customer needs and being dependable is crucial for successfully establishing a new business.

5
Date of experience: Dec 04, 2025
Mercedes Anderson
My conversation with the representative was outstanding.

During my conversation with a representative from the support team, I experienced remarkable patience and professionalism. After a poor experience with another provider, I've come to realize that understanding customer needs and being reliable is vital for a seamless business setup.

5
Date of experience: Dec 03, 2025
Trymebaby
Quick and fair assistance received.

I didn’t catch the name, but the assistance I received was handled swiftly and fairly for all my requests. Thank you very much!

5
Date of experience: Nov 30, 2025
Colin Howard
Exceptional support from the team.

I have been thoroughly impressed with the support provided by the team. Their dedication and quick responses have gone beyond my expectations. Highly recommended!

5
Date of experience: Nov 26, 2025
Ab Howard
Fantastic assistance from the team.

I’d like to express my gratitude to the team for their help. A huge thanks to the representative from Technical Support for being patient and quick to respond, resolving the issue effortlessly. Also, thanks to the Sales Team member who listened carefully and managed everything efficiently. Overall, the experience was excellent—friendly, fast, and genuinely helpful. Would gladly recommend their service.

5
Date of experience: Nov 18, 2025
Ray Brown
Efficient and straightforward service.

Efficient and straightforward. Quickly resolves any issues while providing help and advice. Good customer service and the entire system for restaurants operates flawlessly.

5
Date of experience: Nov 17, 2025
Grover Ross
Great support for setup.

Great support service to ensure tills and card machines were all operational. They reached out as promised and dedicated time to get everything set up properly.

5
Date of experience: Nov 14, 2025

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