Name: postnl.be
Telephone: 000000000
Rating: 3.9

Pawel Guest

Package falsely marked as "recipient not at home" when I was there. Package was redirected to a coll

Package falsely marked as "recipient not at home" when I was there. Package was redirected to a collection point with incorrect opening hours, wasting my time and sending customers to unreliable locations. Poor service.

Date of experience: Feb 27, 2026

Eureka Guest

3 weeks ago

Very bad experience with PostNL. My shipment to Switzerland was cancelled by PostNL on 30 December 2

Very bad experience with PostNL. My shipment to Switzerland was cancelled by PostNL on 30 December 2025. After the cancellation, the package should have been returned to the sender/seller.

The recipient was already refunded, and I contacted PostNL multiple times by email and phone to stop the delivery. Despite this, PostNL still delivered the package to the destination.

After the delivery, PostNL refused to take responsibility for their mistake and told me it was “not their matter.” This is extremely unprofessional and caused financial loss and unnecessary stress. I do not recommend this service.
Barcode: CL135918207NL, referentienr. 35623206

Date of experience: Feb 05, 2026

Nath229295 Guest

1 month ago

Prompt delivery with excellent service

The parcel arrived quickly, and the courier ensured it was delivered right to my door, which is a nice change from some other services that claim to have attempted delivery without actually doing so. Always outstanding service!

Date of experience: Jan 04, 2026

Louella Guest

1 month ago

Top-notch delivery service I've experienced

This is the best delivery service I've used. Always quick and reliable. When given the option, I choose this company.

Date of experience: Jan 04, 2026

Adam Coleman Guest

1 month ago

Parcel theft issue

My parcel has been stolen.

Date of experience: Jan 04, 2026

TB87 Guest

1 month ago

Extremely satisfied.

Date of experience: Jan 04, 2026

kikoololpokemon61 Guest

1 month ago

Significant delay in delivery

Delivery took an extra 5 days beyond the latest expected date. It generally took over a week when it was supposed to be 1-2 days.

Date of experience: Jan 04, 2026

Woodrow Kelly Guest

1 month ago

Timely delivery with a friendly touch

Timely delivery with a friendly touch. Thank you!

Date of experience: Jan 04, 2026

TCZeik19 Guest

1 month ago

Parcel delivered swiftly

The parcel arrived swiftly, and the courier ensured it was brought to my door, unlike some other companies that claim to have attempted delivery without actually doing so. Always reliable service!