zendenhome.com

3.7
3.7 Based on 141 reviews

...

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Average Rating

3.7

/
5

141 Reviews

5 Star
41%
4 Star
22%
3 Star
12%
2 Star
2%
1 Star
22%

All Reviews

Filter Reviews

Review Time

Sweetness Dlamini
Issue was addressed well by Emily but I'm not happen about the business it's not entirely honest to

Issue was addressed well by Emily but I'm not happen about the business it's not entirely honest to it's customers.I would very much appreciate it it I were to be refunded because I clearly paid for nothing.

3
Date of experience: Mar 04, 2026
Ronald Cirka
Felt scammed as I did not receive what I thought I was purchasing. What I actually purchased was “cr

Felt scammed as I did not receive what I thought I was purchasing. What I actually purchased was “credits.” Was easy to cancel and Thank you, Leila-Escalation Team for refunding the additional charge after cancellation.

3
Date of experience: Feb 26, 2026
Chad Newbern
Well I was lied to about what I was perching it showed me pictures of a 55” TV and I thought that I

Well I was lied to about what I was perching it showed me pictures of a 55” TV and I thought that I was adding protection on the TV. I saw the add on Facebook and it didn’t say anything about credit. So I’m very confused about this situation. I feel like I have been defrauded. I never would have bought credits.

1
Date of experience: Feb 24, 2026
Lucas Riba
Great feedback that I received from Jamal regarding the issue that I had with Zendenhome.I was never

Great feedback that I received from Jamal regarding the issue that I had with Zendenhome.I was never made made wait longer before they can reply.They are always responding.

4
Date of experience: Feb 08, 2026
Chas Clark
Misleading Purchase Experience

I believed I was purchasing a car seat for my 1-year-old, but instead, they deducted $9.99 from my account, and then charged me another $9.99. I'm hoping to receive a refund. This was not what I intended; I wanted to buy a car seat.

1
Date of experience: Jan 24, 2026
Nia Cooper
Misleading Promotion Experience

I ordered a spice rack through a promotion, but it came with a questionable requirement to sign up for a VIP subscription that wasn't clearly shown. I pay attention to such details. Now, I'm uncertain if I'll even receive the spice rack I paid for, especially after leaving this negative review.

1
Date of experience: Jan 04, 2026
Rain C.
Challenging Customer Service Interaction

I struggled to communicate effectively with the support team, as I had to carefully choose my words. I felt misled into creating this account. The chat system blocked terms like refund and scam, making it difficult to voice my concerns. My items that were marked as 'shipped' never arrived.

1
Date of experience: Dec 04, 2025
Eliza Kelly
Refund and Cancellation Processed Quickly

I was unaware that I had subscribed to anything. When I noticed funds being withdrawn, I was upset and sought answers. After emailing, I received a response the same day. They refunded my account and canceled the subscription I never intended to sign up for. I'm very grateful for the quick resolution.

5
Date of experience: Dec 04, 2025
Prompt Response to My Inquiry

I was impressed by how quickly they addressed my request. The team was courteous and provided clear guidance on resolving my issue.

5
Date of experience: Dec 03, 2025
Nadia Ortega
Appreciation for Their Support

Thanks for making my days better.

5
Date of experience: Dec 03, 2025

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