zositech.com

1.2
1.2 Based on 21 reviews

Zosi offers the best HD security camera systems for home and business, professional grade security solutions that are easy to install and simple to use....

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Average Rating

1.2

/
5

21 Reviews

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
19%
1 Star
81%

All Reviews

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Review Time

pitou3434
Disappointing security camera system.

The security camera system has been a significant letdown. After installing an 8-camera setup, 4 stopped working within a year. I couldn't find customer support online and received no reply to my email. I regret spending money on this poorly made product.

1
Date of experience: Dec 17, 2025
Jonnie
Ineffective customer service and poor product.

The customer service is ineffective, and the product is subpar.

1
Date of experience: Dec 15, 2025
Rain Smith
User manual lacks essential information.

The user manual does not explain how to operate the system. I reached out to customer service but received no answers to my basic questions, which include issues with the monitor image shaking and difficulties adjusting camera settings. After providing all required information, the customer service only addressed one of my four questions incorrectly.

1
Date of experience: Dec 01, 2025
EncestralZ11
First experience with this company.

As a first-time user, I ordered yesterday, but instead of receiving my order the next day, I got a notification that it was canceled. I'm extremely disappointed with the poor customer service, as there was no one available to answer calls.

1
Date of experience: Nov 25, 2025
Adrien S.
Unsatisfactory customer service.

The customer service is lacking. My device has no power, and after a month of troubleshooting requests, they refuse to repair or replace my defective unit, which is only six months old. This product is not of good quality.

1
Date of experience: Nov 21, 2025
Elizabeth Reed
Cameras do not meet expectations.

The cameras do not deliver as promised; face details are unclear, and they struggle to switch from daylight to darkness. The picture often loses half its image, and they occasionally stop working. I'm not impressed with this product.

2
Date of experience: Nov 19, 2025
Mayola Ross
Poor communication regarding issues.

I had four cameras in a pack, but one had a faulty cable. I requested a replacement and provided photos as requested. However, they kept asking for the same pictures repeatedly. Despite my efforts, I couldn't provide the purchase order number, leading to ongoing duplicate requests. I felt I was getting nowhere, which prompted me to leave this review.

1
Date of experience: Nov 06, 2025
Gunner S.
Not worth the time and money.

The security camera system is ineffective. I set up an 8-camera system, and within a year, 4 cameras ceased to function. I couldn't locate any customer support contact online. I emailed for help but got no response. It's a waste of money on this low-quality product.

1
Date of experience: Oct 15, 2025
Helene
Rusting screws on the camera.

I purchased a relatively expensive outdoor camera, but after a few months, the screws began rusting significantly. Clearly, they are not stainless steel. When I inquired, the response was to take waterproof measures on my own. I ended up replacing the screws with stainless ones myself to prevent further rusting.

1
Date of experience: Oct 14, 2025
George H.
Frustrating experience.

A key feature stopped working, and there was no follow-up communication regarding my concerns.

1
Date of experience: Oct 11, 2025

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Business Details

  • Zosi offers the best HD security camera systems for home and business, professional grade security solutions that are easy to install and simple to use.

  • email service@zositech.com
  • language https://zositech.com

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