Gürkan Öztürk

What I received was not what I ordered. I orderer korean fir tree seeds, I very well know their shap

What I received was not what I ordered. I orderer korean fir tree seeds, I very well know their shape and size but I got completely irrelevant stuff: seeds of unrecognizable ID, a rock, some rubbish....

Arezkii81

Easy to view choices

Easy to view choices, easy to select and easy to order.

Sawyer

Australian Buyers Beware

I bought strawberry seeds from this company, but Australian Customs seized them at the border. They should not permit shipping to Australia if they are going to be seized. Even more so they wrote on t...

Ines

Very happy with my purchase

Georgia Taylor

Product arrived and not 1 ssed popped

Product arrived and not 1 ssed popped. Reported to company and they refuse to respond.

Nate Fisher

So easy to order will send a photo when…

So easy to order will send a photo when the flowers come out

Mrs Cuthbertson

Both times I have ordered from this company I have enjoyed a very easy and fast customer service fro

Both times I have ordered from this company I have enjoyed a very easy and fast customer service from ordering to delivery. There was a vast amount of choice of Bondai trees and when I needed accessor...

Gregory Kelly

Outstanding service once again!

Exceptional service with flawless communication. My partner was overjoyed with the surprise birthday gift of the Banyan Tree. The care and nurturing of this beautiful little tree were evident. The pac...

Carlton Smith

Friendly, efficient and helpfully company

Friendly, efficient, helpfully company. Purchase a Buddhist Pine, swift delivery, tree in perfect health and looking amazing! Wanted to order the Dawn Redwood but didn’t want the pot it was pictured i...

Isaac B.

Excellent Customer Service

Was gifted a lovely Chinese Elm from some departing pupils. I purchased a catch tray so that my bonsai could be kept on a windowsill. There ware a rare fault in the glaze that caused it to leak but a...

Henry L.

The bonsai i was sent i am very happy…

The bonsai i was sent i am very happy with. The roots and trunk are great

AM28

Bought two bonsai trees with 10% off…

Bought two bonsai trees with 10% off because I’m a new purchaser. Trees arrived quickly and in excellent condition. I will be a return customer.

Iv An

WATCH OUT. The order was sent by post office to the wrong country. After I asked them to investigate

WATCH OUT. The order was sent by post office to the wrong country. After I asked them to investigate, they figured it out and resent the package without asking me for a refund, since the seeds require...

Jeff

Bought a shipment of 3 plants

Bought a shipment of 3 plants, all arrived safely in perfect condition. Shipping speed was faster than I thought to USA.This is the second time I buy plants from them and will definitely return to buy...

Tony Shih

Excellent packaging and plant received…

Excellent packaging and plant received in great condition even shipping from half the world away.

Kevin Nixon

Excellent service straight from Italy

Excellent service straight from Italy, rapid and precise with their communication. Quality delivery and products well worth a visit to their website or eBay store!Fantastic people who will provide the...

Ken

I purchased seeds of a rare plant

I purchased seeds of a rare plant and the service was excellent. Seeds were correctly labelled and safely packaged. Postage was prompt. Excellent seller. Highly recommended.

sergio radice

excellent customer care

with my most recent order, I received 2 off Ariocarpus that were visibly debilitated; all the other plants were in good condition;I decider to inform them by sending a msg in the dedicated chat, and a...

BOUM_26

Weekend order delivered by Tuesday in great condition

I placed my order over the weekend and received it by Tuesday. It arrived in excellent condition, aside from a damaged drip tray during transit, which is being replaced. The tree was well wrapped and...

Regina Morgan

Wonderful service and perfect Bonsai

Absolutely wonderful service from Sarah at Bonsai Direct, she went above and beyond to help me out and guide me in the buying process after I was let down by another supplier. Ordered on Saturday lunc...

Moses

Awful Company

Bonsai arrived not looking the best, followed the care instructions and even sent them photos as I was concerned about it and followed their exact instructions but the bonsai died after about 2 months...

Adolf Reed

Excellent trees, accessories and service.

I have bought a couple of trees from Bonsai Direct. Good price, arrived quickly and were in excellent condition. Bonsai Direct sell a comprehensive range of tools and accessories too. There are also l...

Cathy

I’ve made several purchases from these…

I’ve made several purchases from these lovely bonsai experts, the latest is a huge Ficus, couldn’t be happier with the tree, the service and the delivery

Anna

Very good arrived in perfect condition

Very good arrived in perfect condition. Care guide is very helpful. My leaves started drooping and I contacted them. They gave me lots of advice about where to put it and how to water it well. It was...

bob jose

Finding the product and ordering it was easier than going to a store and buying it. I contacted them

Finding the product and ordering it was easier than going to a store and buying it. I contacted them about the steps in sowing and taking care of the seeds, with a next day response. I will try to rev...

ZICR4FT

Bought 3 packages of seeds

Bought 3 packages of seeds. After 1 month i received 3 small plastic bags with seed. The rhododendron seed was not rhododendron seed. The petunia seed did not germinate. The lilly seed - i am still wa...

Marvin Ross

Seeds came quick but I got at least 10…

Seeds came quick but I got at least 10 emails asking for review which is annoying.

Clayton Morris

Looking forward to planting the seeds…

Looking forward to planting the seeds and seeing the results. Get back to me in a year and I'll let you know how it all worked out. Pics. will be included then too.

Robert Carter

This package was never delivered

This package was never delivered. I ordered the highest amount and paid for shipping tracking. The info stated it was delivered but never was. When I tried to speak or email customer service instead...

Myron Anderson

This is a fraud company

This is a fraud company. Never delivered. All they do is steal!!! Any good reference is probably themselves . Stay away, they will steal your money!!!