Bettina Kelly

happy and friendly customer serivce…

happy and friendly customer serivce agent!

Brody Johnson

Good communication but wasn’t happy…

Good communication but wasn’t happy with the service

Naomi Vik

Good 👍 excellent

Good 👍 excellent

ClientReal64

Great service

Great service

Lionel Johnson

Prompt responses …

Great company to deal with their colleagues were polite helpful with any enquiries I had very prompt response

Devon P.

My issue was resolved working together

My issue was resolved working together was the best idea Thanks a lot I truly appreciate your effort to make sure that you did what you promise to do

PA

I purchased bulb from Dutch grown

I purchased bulb from Dutch grown. All of them have grown so well and my garden is full of colors. I love it.

K M

Good box of bulbs. Got plenty to plant.

All received bulbs were of nice sizes. The Tropical Tides Collection bags weren't labeled as to size like all the others which concerned me because of the 4 bulbs in each bag 2 bulbs were good size bu...

Jeanne

Beautiful selection of amaryllis bulbs

Beautiful selection of amaryllis bulbs. I ordered six bulbs for my husband's Christmas and he was thrilled! Bulbs are HUGE and were well packed. We'll plant them tomorrow and can't wait to see them...

L. Williams

Bulbs arrived as expected

Bulbs arrived as expected and within the timeframe provided. We were provided with a notification of the shipment arrival.

customer Carol VH

Great customer service

Great customer service! Prompt answers to my questions. Pleasant experience!

KR

Items arrived as described and in good…

Items arrived as described and in good condition. The instructions inside the packaged with the bulbs were clear and helpful. I do wish I had received one or even two more emails reminding me when to...

Lucy B.

A lovely tribute with outstanding service

While searching for a rose named Nancy to honor a dear friend who passed away, I discovered that a specific nursery was the only one in the country with it available. They kindly reserved two for me—o...

Robin

Worst customer service I have ever received.

WARNING to those buying trees from Larch Cottage Nurseries…I ordered a 3L AP deshojo on 08/04/2022 from Larch cottage nurseries for the total sum of £50.99 (inc P+P)The tree arrived two days later and...

Jason Johnson

Excellent plants delivered in top condition

Thanks very much to the team. My plants arrived in excellent condition, no damage whatsoever in transit and really good, healthy specimens. The standard tree was very well packaged. A little delay in...

Job Kelly

Strongly recommended

Have ordered from them several times now: exceptional choice, wonderful website. Plants really well packaged and delivered on time. And note that their pot sizes are large, so you get well rooted pl...

xSolrac

Hassle free online plant shopping

I emailed the nursery on Sunday enquiring about an acer and requested a photograph. I received the photograph the next day and I purchased the acer (which had been put aside for me) the same day. The...

Elvis Coleman

No refund policy and poor customer service

I visited a nursery during a day out with friends and explored their shop filled with attractive items, albeit quite pricey. I was drawn to a beautiful silk dress with a £110 price tag. After an impul...

Henry Miller

Exactly what I wanted and the purchase…

Exactly what I wanted and the purchase and delivery was simple and efficient.Thanks

TX Rancher

Worth every penny

Worth every penny! Makes spraying more accurate & easier. Highly recommend.

John K.

Too long to process

Wish I could rate you higher but the order took entirely TOO LONG to process and arrive. Otherwise, everything was fine. - John

Arthur Woodell

Very reasonable prices

Very reasonable prices, good quality & fast delivery.

William Albright

Worked great

Worked great. Was just what I needed. great product.

MG

Very prompt shipping

Allan Scott

Sun melting seed trays and lids

Order to delivery quick with this company. Products are generally good and well priced. I would have given five stars but, following a second delivery, several seed trays and lids melted and deformed...

JM

Great value and products. Top notch.

Great value and products.They don't have a huge range and the prices look like trade only but they accept small orders for domestic users and delivery is very reasonable.Standard delivery is 2nd class...

Anatole_Killer65

Good plant pot company

Used them a couple of months ago, delivery was quick and pots were perfect for my seedlings. thanks.

Tom Cook

Brilliant service

Brilliant service. Needed pots to stock a church plant stall. Emailed to ensure products in stock - reply came promptly. Price was competitive and delivery swift. Wouldn't hesitate to order again

Arliss M.

Ordered coloured pots and saucers

Ordered coloured pots and saucers. Some missing. Emailed and got reply the same day. Mussing items arrived very next day.Wish other companies replied and actioned quickly when things have been missed....

Ember R.

11cm Square plant pots

I've been using these 11cm square black plant pots for some years, for growing seedlings for my allotment. I like to grow my seedlings a bit larger than you can using plug trays, so these work nicel...

sylvain ladame

J’ai suivi la procédure à la lettre, mais ce n’est qu’à la fin que l’on découvre que l’activation es

J’ai suivi la procédure à la lettre, mais ce n’est qu’à la fin que l’on découvre que l’activation est limitée à certains processeurs Intel. Cette restriction devrait être clairement indiquée dès le dé...

Elliot Karlsen

Article conforme et simple à monter

Sofi Francis

Très bon service

Sarah Lefebvre

Super bordure

Super bordure épaisse et costaud

Noelle Randall

simple et rapide

Max

Très bon

Très bon.......

Charles Oconnor

Beautiful roses

Beautiful roses, healthy plants gorgeous catalogue

ÇA gal

Service on par with the beauty of the rose

The potted rose arrived carefully wrapped in plastic to prevent soil loss and inside a perfectly sized box to insure no damage. The rose was in excellent shape and is ready to be planted! Thank you...

AB

Roses the very very best awesome !

Roses the very very best awesome !

Katey B.

Roses arrived very tiny in poor health…

Roses arrived very tiny in poor health very disappointed

Darren Powell

I was utterly Disappointed with this…

I was utterly Disappointed with this delivery .Paid $50 + shipping $14.95 and tax total $68.85.Since there were no bare root rose in stock I placed the order for the more expensive 2 quart potted rose...

Arthur Tanner

Top notch Rose Cultivar.

Top notch Rose Cultivar.

Ashton Wright

Complete disappointment. Socks do not match the ad.

Complete disappointment. The two pairs of socks I received look nothing like what was advertised. They took weeks to arrive. After reading other reviews, it seems that getting a refund is nearly impos...

Tucker Taylor

Pleasantly surprised by the socks.

I was skeptical about the highland cow socks, but once I tried them on, I was pleasantly surprised by their thickness and comfort. They kept my feet warm during a chilly evening at home, and the desig...

Robert Kent

Scam

Scam! picture was AI of animal socks. What came was something completely different from what was advertised. Cheap rubbish seller is a lier and a con artist avoid.

Kevin kelly

Scam

Massively delayed, socks delivered eventually and bear little resemblance to the advertised product. Contacted goblizz who refuse to acknowledge the clear misrepresentation and only offer a customer f...

Chris Hastings

Awful

Much like some of the other reviews on here for Goblizz. The socks we received are nothing like the picture on the adverts and website. We ordered the cow ones. The socks are so thin and the cow looks...

Mr David Gilkes

Don't but anything from GOBLIZZ

Don't but anything from GOBLIZZ! The items they are selling are nothing like the pictures they use to sell them! I bought the Koala socks for my wife as she is suffering with cold feet after dealing w...

Jasmine McCarthy

I was there earlier this week and the staff were just absolutely incredible. They were very helpful

I was there earlier this week and the staff were just absolutely incredible. They were very helpful and really ensured I felt welcome and safe. They encouraged me to return which I 100% will be doing...

Emmett

The head waitress was incredibly rude…

The head waitress was incredibly rude to me. I asked for a table that I could sit under as needed to do some work on my laptop whilst I waited for my food. The restaurant was not busy and I could see...

Brandon C.

Very impressed

Bought a pair of portofino dumbeda from them and the service was wonderful Superb company

Miriam

I needed to purchase a birthday gift…

I needed to purchase a birthday gift for my friend - I know she likes Moss and Moor so was very pleased to hear they did gift vouchers. Ordered online & the gift voucher was delivered within a couple...

Leamon Price

I didn’t get the product I wanted

I didn’t get the product I wanted. The website didn’t indicate it was out of stock. I did get a refund though, but that’s not what I expected.

Ekinoxi74

Easy to build

Delivered on time, (in flatpack) packed perfectly. Good quality bench. Easy to build..

Arda Brooks

Mich was extremely prompt and helpful…

Mich was extremely prompt and helpful in sending me a link, late in the afternoon on a Saturday, I was quite astonished and thank him heaps, as I was wanting to make a start asap on erecting

Kendrick

So easy

So easy! Everything I wanted to know was answered and the order process was quick and convenient.

TheEight22

Ryan

Ryan, he s very easygoing to deal with. He helped us straightaway to solve the issues. I m hapy to buy products form EasyShed. It s the first time We will refer more friends to this shop. Thanks Ryan...

Stella H.

Started the assembly on a Saturday…

Started the assembly on a Saturday morning and found that some of the panel did not fit well. Contacted easy shed on the chat line and was assisted by Mich within minutes. Proposed a couple of solutio...

Claire Smith

just screwing the panels together was…

just screwing the panels together was hopeless little Philip head screws should be replaced with hex head screws, panels on 7.5 *3.6 shed way to flimsy for less than 4 people too handle. Whole experie...

Terry Rogers

Awesome communications

I’ve been dealing with Ryan. Awesome guy helping me out just bought a house and the shed was missing apart so I got onto the easy sheds and Ryan has helped me all the way through. Awesome work. Thanks...

DwBiLouLeFou28

I was deceived with false tracking information and my order never arrived.

I was deceived with three false tracking updates, but the item never showed up. The order was placed on July 23rd, 2025, through a payment platform. I communicated with a representative, but after I m...

FOSSILE345

DO NOT ORDER FROM THIS SERVICE

I ordered a garden chair from this service, and they initially acknowledged the order and payment made through a payment platform. They provided a tracking number, which indicated that the item was de...

Salma Price

Am I Being Scammed?

I purchased a garden chair on June 3rd using a payment platform. I tracked it from China to the UK. After 36 days, the chair was out for delivery on July 9. However, I never received it, nor did any n...

Fiona Brown

Order for a Fountain Placed

I placed an order for a fountain! I tried to track it, but no order is listed! My credit card has been charged! I attempted to contact them, but the email doesn't go through! Very frustrated!!

Naila Powell

Just Ordered a Couch and No Response

I just ordered a couch and emailed them to confirm my order was received, but no one replied. I feel scammed. I prefer to buy locally next time rather than from offshore sellers; beware, this is a sca...

Jacqueline Rogers

Avoid Ordering from This Company

I strongly advise against ordering from this service… it's a total scam. They take your money and disappear. They may attempt to respond when you reach out, but they never provide the answers you need...

JL

If i could give 10 stars? I Would!

If i could give 10 stars i would.Perfect service from start to finish.I found them on Ebay a few months ago and when i went to order, they were out of stock. So I called direct to see if they could he...

JJ56

Excellent product and outstanding customer service

I recently ordered a stone patio circle from Millpool. The ordering process was straightforward and the assistance from the company was excellent. Unfortunately, on unpacking it was discovered that on...

Mildred Fisher

Really pleased with our puchase…

We ordered a nautical compass stone feature after seeing it on line. I telephoned and spoke to Sandra who was really helpful. We ordered the item, paying for it at the same time. This was a very ea...

Lenny L.

Stone circle

Ordered 2 circle stones from them and thay made a deal to give me a big whopping discount of £20 still waiting thay just stopped replying to my emails the circles are lighter in colour than in their...

Dani H.

Fantastic service

Fantastic, friendly and fast service from the moment I made contact by phone to when the product was delivered. I purchased the cathedral planter circular feature and now it is in place, it looks fant...

PT13

Great product and Great customer service

I ordered an Aztec Sun concrete based patio circle (3.4m). This was delivered as promised on the day confirmed. I was also contacted (by Sandra) and it was explained what to do if there was any issue'...

Aaron Bell

Professional and Friendly Delivery Experience

The delivery driver was very professional and approachable. His communication was excellent. We ordered an arbour, which I assembled without any issues. There were minor complications as some parts of...

SC13

First-class job!

Delivery made early and the driver was very helpful and polite. I really appreciated his approach to making a difficult delivery seem effortless. Many thanks.

Marshall Wright

Great delivery company

The company kept me up dated front start to finish, the goods arrived in perfect condition and the delivery team where very pleasant and helpful

Finn Carter

New garden shed

Shed arrived before advised delivery time which is great. The shed is of a great quality, very easy to assemble and looks great! Perfect size for what this was needed for, can’t fault in anyway

Chip A.

Delivery problem

My shed has already been delivered,albeit the wrong model but I have kept it. Now I'm informed another shed is being delivered at the weekend?? I have asked for a refund in respect of the difference i...

Nicola

Component packing and pre-built panel quality

Took delivery of a new shed today. Arrived on time an looks to be good solid panels, but was unimpressed by how they had been attached to the pallet. Cheap slat and random nail gun punching through th...

Jimmy Moore

★☆☆☆☆ — Damaged delivery, zero accountability, and 14+ days of going nowhere. Ordered a pergola on

★☆☆☆☆ — Damaged delivery, zero accountability, and 14+ days of going nowhere. Ordered a pergola on 12th February. It arrived damaged. As I was abroad, my builder refused part of the delivery and the...

Conrad Lewis

Disappointing Experience with the Installation

I had a summer house installed in 2023 for 1500, and recently, with the heavy rain, it's begun to leak in the corner. This has damaged most of my tools, shelving, and garden furniture. I contacted the...

Karlee Sanders

BUYER BEWARE!!

Bought a summer house from Waltons, paid nearly £1,500 for it, told them it was going where a shed was coming out of anyway, they said I would have to fill in a questionnaire, well I have never seen a...

Exelio_77

Do not buy from this company!

Do not buy from this company!Extremely poor quality items, as soon as they have your money customer services don't want to know. Will pin any blame/fault back on you £5800 on a cabin less than 3 years...

TC

Had my shed delivered today

Had my shed delivered today, the delivery man Craig was very polite and was very quick even though it looked like heavy work. Fab job!

Benjamin Brooks

Combi glasshouse/shed

Ordered the combi glasshouse/shed. But have to cancel it after two weeks. The whole process from order to cancellation was smooth without fuss. Very happy with the experience. There is also plenty of...

Bridget Bundy

Amazing customer service !! I am so impressed by this company. I ordered a rose to give to a friend

Amazing customer service !! I am so impressed by this company. I ordered a rose to give to a friend who was visiting me. Unfortunately I was out when the courier left it on my door step and sadly it...

Gunner Brooks

Super fast delivery

Super fast delivery, excellent condition, well packed, would definitely recommend and use Style Roses again.

Sheryl

Excellent Service!

I just wanted to say a huge thank you to the lovely chap I spoke to yesterday about a ‘Mum in a Million’ rose, it has just arrived and is absolutely beautiful! It’s for my mums 80th birthday next week...

Misty Lewis

Beautiful rose!

I recently ordered a “Claire” rose for my daughter from your company, I am delighted with the rose & the excellent service you provided. I know my daughter will love & enjoy her rose for many years to...

guiguitreu

A wonderful rose

We were looking for a certain Rose, Pamela, and when I received my rose it is absolutely beautiful a wonderful strong plant with beautiful buds on it very pleased with this company

MisterL374

Absolute superb specimen rose

Absolute superb specimen rose. Full of buds and extremely healthy. Arrived on time, well packaged in recyclable materials. Really delighted. Highly recommend

annette mccoy

Love pot gang,the boxes are self sufficient,and instructions are explained so easy to follow. Love t

Love pot gang,the boxes are self sufficient,and instructions are explained so easy to follow. Love the group, so we support each other. I always talk to my plants,so having their own name ( Sean the s...

Consumer

I can’t rate their customer service enough. Prompt, patient, courteous & professional. As someone wh

I can’t rate their customer service enough. Prompt, patient, courteous & professional. As someone who tried gardening in lockdown & failed due to lack of knowledge & support, it’s reassuri...

Claire Stanley

I'm still waiting for my first seeds to grow but I love the clear instructions, and that everything

I'm still waiting for my first seeds to grow but I love the clear instructions, and that everything comes in 1 box. I grew some veg last year by myself, but I'm sure this will be more successful. It'...

JoJo Pinkerton

I found Pot Gang on Instagram and enjoyed the whole experience. Everything was delivered as expect

I found Pot Gang on Instagram and enjoyed the whole experience. Everything was delivered as expected and comes with cute and handy information and instructions. Im not a novice to vege growing or ga...

Mrs Pauline Blake

I use to do quite lot of growing seeds in pots,for some reason at the time I just stopped, then afte

I use to do quite lot of growing seeds in pots,for some reason at the time I just stopped, then after recovering recently from a stroke,I knew I needed to try get back into it again. Good therapy Tha...

Linda Juniper

I have bought a subscription for the last two years as a Christmas present for my daughter, to arri

I have bought a subscription for the last two years as a Christmas present for my daughter, to arrive every other month. She hasn't got a lot of spare time, but enjoys growing things. This arrangemen...

Naked

Good afternoon, I hope this message finds you well. After reviewing your online presence, I notice

Good afternoon, I hope this message finds you well. After reviewing your online presence, I noticed there may be opportunities to further strengthen your brand’s public reputation and customer trust...

marina LOVE

I would've looked passed the way the trees came packaged on their side somehow folded into eachother

I would've looked passed the way the trees came packaged on their side somehow folded into eachother.. but no it's about principal.. I had an order consisting of 2 fruit trees..4 soil(8kg total) and a...

Josh Carter

Spend your money elsewhere

This company does not deserve the business they receive. Their customer service is a joke. Any company that starts insulting its customers because someone was dissatisfied with their product is an abs...

CA

Not the best company to deal with.

Not the best company to deal with.* Out of two plants, only one arrived. After claiming I got the second one.* Shipping has room for damages. My plants arrived shook up.* Their “guarantee” is not a po...

Malachi

Do not deal with this company

Would give less than one star is possible. They shipped my plants on the few days that were below -20°c and when they arrived they looked ok but over the next two days they completely dried up and all...

Rudolph Smith

Do not buy from the company

Do not buy from the company. I purchased a small indoor tree and it came with a very persistent fungal infection. I had to treat all of my plants. When I requested a refund they refused to honour thei...

Chook ology

Owner Bruce Chapman preferred to personally gaslight me repeatedly via email, assuring me the produc

Owner Bruce Chapman preferred to personally gaslight me repeatedly via email, assuring me the product worked, when it DID NOT, rather than simply giving his customer the benefit of the doubt, or refun...

Herman B.

Power Planter 324H

A typically well-made USA product.It tends to come loose quite quickly in a keyless 1/2” chuck, so frequently check for tightness.If you do not have an electric drill with a side handle then you might...

Marta Hughes

Stop spamming via txt

Stop spamming via txt The Aussie Gardener Store EOFY MEGA Sale just launched.u EVERY single product disc. Biggest Sale of year. (To Unsub)

Myron Howard

Ripping Yarns

Aussie Gardener advertised geofelt grow bags as being capable of being lifted when full. In my garden, moving these to mow and strim around and behind them, then put them back, seemed a good idea. I b...

WH

What a great shopping experience

What a great shopping experience. Aussie gardener had the item I wanted at a good price. It was easy to order. Great communication. Speedily packed by Mah with lovely little personal message. I will b...

Liam Carter

The Aussie Gardener multiple goodies….

I recently purchased some geofelt grow bags, the pest free mini covers, and gardening apron. The items I bought are of good quality, the apron has pockets for tools and your phone and is of high quali...

Imogen S.

Disappointing experience with broken items

I ordered two figures from a popular series, but sadly, both arrived damaged. One had Goku's hair broken off, while the other was missing hair, fingers, and parts of the base! An accessory was complet...

Rosemary Brown

Excellent Service

Excellent ServiceI recently ordered a resin statue from Kaioland. Despite some initial delays, I am extremely pleased with the final delivery. The customer service team was responsive and helpful in p...

Walter Turner

Another scammer website

Another scammer website. Trustpilot didn't believe me about Backpay Ltd and now saying Kaioland is OK, again.

ES

satisfied !

I have almost 13 orders (pre orders included), and i've always received my statues, in good shape and in time, always had a answer to my requests and questions. Custom fees and delivery are always inc...

David R.

ITS A SCAM dont buy there

they took the money , they waited exactly the time you need to not be able to claim with paypal , its all a scam

pabenoit1552

Fraudulent theives

They tell you have so long to pay your open invoice. Even though the invoice is already closed. I emailed them several times within 30 days leading up to “deadline” communicating that I had no open in...

Grégoire Leigh Feiler-Ware

Garden Good Direct has figured out the best way to meet their customer needs. Their plants arrive he

Garden Good Direct has figured out the best way to meet their customer needs. Their plants arrive healthy and earlier than expected.

Isla

healthy plants

KLR

Excellent experience

Quick shipping and the best packaging I've ever seen. The 5, 3 gallon, Blue Arrow Junipers were in excellent condition on arrival and 3 weeks later they are still doing well.

Shirl

Excellent to deal with

Excellent packaging, shipping time and beautiful plant. Will order from Garden Goods Direct again.

Alexandra Setnikar

Very healthy plants

Plants were very healthy and packed well. Shipping was fast. Will order again.

Donna

Excellent transaction

Excellent transaction. Very happy with my purchase. Plants arrived healthy & the packaging was great.

Steven

Doing business as Botanical Interests. Placed order 25 Jan 26. Shipped 2 Feb-7 days! I gave 3 stars

Doing business as Botanical Interests. Placed order 25 Jan 26. Shipped 2 Feb-7 days! I gave 3 stars: Price, variety and the fact that they didn't rip me off. First and last order for me.

Dom Adams

Perfect place for all your needs

Epic Gardening offers a wide variety of products and have everything the beginning gardener needs to be successful. Used them over the past couple years to get started and expand my back yard garden t...

Joanna Ross

I bought 4 Birdie's beds in 2018

I bought 4 Birdie's beds in 2018, I think, and that started me on my journey in raised bed gardening. I had been watching gardening videos and learning all I could. I have loved my Birdie's beds and h...

Raymond Smith

Quality products at Reasonable Prices

We have purchased 4 of your essential seed starting kits 2 of the 4 cell and 2 of the 6 cell. Wonderful, sturdy trays and the plants are easy to transplant. We have also purchase several of your see...

Mable Lewis

Favorite online garden shop

I have purchased seeds, seed starting supplies, plants, and raised beds from Epic. I love it all! And always recommend them to new gardeners! My shipments are always quick and quality is great. Pricin...

VF96

Epic Gardening my go to for Gardening Needs

Epic Gardening is my go to for Raised Garden Beds, and Guidance in growing my vegetable garden. I recently contacted customer service for the first time and they responded and resolved the issue imme...

Susan Walker

Ordered a dumpy bag of logs, delivered on the day requested, plenty updates on delivery too, logs ar

Ordered a dumpy bag of logs, delivered on the day requested, plenty updates on delivery too, logs are really good and burn great, will definitely purchase again from here

James Rattray

We had high expectations based on all these reviews. These high expectations were met, delivery was

We had high expectations based on all these reviews. These high expectations were met, delivery wasn't critical, but it arrived when they said it would, the driver was excellent, he went out of his w...

John Trayner

Delivered on time on the day I asked

Delivered on time on the day I asked, the mushroom compost was very good and I am looking forward to seeing the results in the summer to all the plants.

Michael Head

Delivered on time

Delivered on time and placed where I requeated

jillian baker

Excellent service

Have purchased many times from QGS and am always very happy with their products and services.

Mick

Good product at good price and…

Good product at good price and delivered on time as always 👍 .

Jaylon Brooks

Brilliant company

Contacted Tracey at Anglia Bulbs as I was looking for some Dahlia tubers albeit late in the season. She was able to suggest some varieties that she thought would still be ok this late and I purchased...

Alvin Wright

Excellent

Prompt dispatch, high quality Dahlia tubers, plus 2 packets of free bulbs, freesias and sparaxis.Excellent service and quality

Lester H.

Excellent…

Order dispatched promptly and was well packaged and labelled. All the bulbs were in excellent condition. One of the few companies selling the White Egret Orchid bulbs. Very pleased and will use again.

Clare Clark

Best Ever

Ordered dahlias. Delivered next day before noon! Beautifully packaged, no squashed tubers or dried up specimens here. Speediest delivery ever of anything to our house. Bulbs look great, good condition...

Godfrey Wright

Simply the best

Every one of orders has been of excellent quality. I feel confident buying from Tracey knowing everything I receive is perfect and from someone who is passionate about was she sells. Delivery of my bu...

Celestia Walker

Absolutely nonsensical rating for this…

Absolutely nonsensical rating for this truly awful company. Professional brochure with utterly misleading information (for example, stating a plant to be suitable for shade that is in fact a bog plant...

Rajalogini Jeevan

I got a very bad experience with Gardening express. I bought a 4 fruit trees ( best stone fruit tree

I got a very bad experience with Gardening express. I bought a 4 fruit trees ( best stone fruit tree collection. -peach,plum,Apricot&cherry) in July 25 and planted ,but non of them are not growing...

Mr Hall

Outstanding quality of plants I ordered delivered on time , was that happy I placed my second order

Outstanding quality of plants I ordered delivered on time , was that happy I placed my second order week later same quality of plant if not better had my order within a week .

Leonard Smith

Good plants reasonably well packed but one tree arrived in a smashed plastic pot and the bag of daff

Good plants reasonably well packed but one tree arrived in a smashed plastic pot and the bag of daffodil bulbs had burst, somehow losing six of the twenty five that should have been there.

Bridget Puntrello

I ordered 2 standard California Lilac trees, they arrived in excellent condition and well packaged.

I ordered 2 standard California Lilac trees, they arrived in excellent condition and well packaged. They came in 10 litre pots that were well watered and wrapped up well so the soil stayed in the pot....

Lorelei La

The plants arrived well packed, healthy and clearly well cared for. I was disappointed in the dispat

The plants arrived well packed, healthy and clearly well cared for. I was disappointed in the dispatch time and customer service, which just copy and pasted what was on the site rather than actually a...

Stuart Redman

Not very impressed delivery was late arriving with no information then contacted them and the order

Not very impressed delivery was late arriving with no information then contacted them and the order appeared. Plants pots were broken and part of order missing. They wouldn’t send replacements for mis...

Angela Dickson

I recently had an experience with the light on my Buddha statue. I contacted Smart Garden Products a

I recently had an experience with the light on my Buddha statue. I contacted Smart Garden Products and the Customer Services have been outstanding. I have bought many Smart solar lights in the past a...

Hayley Bell

Fixing not fit for purpose on mirror.

My friend today bought me a mirror. It can be used either inside or out. Unfortunately, the very small fixing on the back snapped off as soon as i put it on the wall hook. It was ridiculously small...

Raleigh

Terrible company to work for

Terrible company to work for, head office has no human resources to cover employees rights.The only reason why this company is still successful is because old people buy cheap products manufactured in...

Serena Johnson

I purchased an outdoor clock in Otter…

I purchased an outdoor clock in Otter Nurseries, Honiton in August 2022 with a 2-year Warranty. In December 2023 the clock stopped working and long story short, with the efficient work of Tracy, the c...

EF

Had a problem with a Muck Off Combi…

Had a problem with a Muck Off Combi Outdoor mat, which first developed soon after purchase in November 2024. It did not improve and contacted Smart Garden Products today by email.very helpful contact...

Romilda K.

Great customer service

Great customer service and a very satisfactory offer to compensate for my faulty item . Quick response, offered to send gift(s) to compensate and really didn't expect to hear any more BUT they were t...

Angelica Lewis

Great plants

Great plants. Always come well packaged. Prompt delivery.

Lucia Long

Disappointed

Regular e-mails updates on orders are good but please ensure they are accurate! I was informed that one particular item was being delivered but it never arrived & after following up with customer serv...

Ambrose M.

Great service

Easy to place an order.Immediate reply.Kept up to date on delivery times .Products arrived when scheduled.Plants very well packaged and in first class condition…

vincentlefebvre

Excellent company

Excellent company, fantastic range of plants and garden products etc, easy to navigate website, well packaged products delivered lightning quick and all at a great price.

Charlee Howard

Delphinium experience

Ordered 3 delphiniums, ready to plant out. One was sickly and the other two not much better. All seemed to have died but I continued to water. After several weeks all have put up shoots after all but...

Rupert C.

Very good seeds and the beetroot is…

Very good seeds and the beetroot is also good and very fast delivery

AB33

Parfait !

Commande de geotextile à la coupe : bon produit, bon prix, expédition TRES rapideBravo

ServiceTop50

Commande de bâche EPDM

Commande de bâche EPDM, geotextile et une pompe. Accueil téléphonique très cordial, et merci pour les renseignements. Retrait de la marchandise au dépôt non loin de Caen. Commande passée un mercredi s...

FranchementBien47

c est l arnaque j ai achetée pour la…

c est l arnaque la sté à cean le monde du bessin j ai achetée pour la valeur de 1290 euros avec la pompe qui ne marchera que 5 jours évidament pas d appelle du service après vente et quand vous leur d...

CL

Très déçu de cette société 9 jours que…

Très déçu de cette société 9 jours que jattend ma commande soit disant livraison sous 3jours Et tous le monde sen tape vraiment pas pro

Rémi Blanchard

Commande LMDB-1680

Je suis content de mon achat auprès de le Monde du bassin. Service client agréable et malgré des problèmes de livraison et la discussion difficile, nous avons trouvé un compromis. C'est TOP, surtout q...

Florian

Pas commerçant du tout

Suite a une commande epdm et geotextile, obligation pour moi de me rétracter à cause d'une denonciation dans ma copropriété... je ne savais pas qu il fallait demandé, bref le marchand n'a rien voulu s...

Angus Sanders

I love Pollhill

I love Pollhill, it’s great for breakfast, plants and the butcher and farm shop. It’s a really nice to visit, and we always come away with something nice.

Carol Ann Turner

Helpful staff

Helpful staff, beautiful decorations, Santas grotto, wonderful experience for the children, such a massive varieties of goods, gifts, etc.In a word, a most pleasant place to shop in.

Jayda Sanders

Variety of goods and services on offer

Variety of goods and services on offer, the only down side (I guess because of its popularity?) parking can be a problem, especially as we are blue badge holders and Mobility is a major problem.

Xavier Carter

This is the nicest garden centre we’ve…

This is the nicest garden centre we’ve been too. It sells nearly everything and on top of that has a great Cafeteria, and Loads of car parking spaces too. 👍👍

Jay75588

Enjoyable visit to Father Christmas in his grotto

We visited Father Christmas last Wednesday. Really nice experience for my just 1year old grand daughter and for my daughter and myself. Very relaxed - Father Christmas went out of his way to greet all...

survivals1988

Friendly and helpful staff

Good selection of gifts. Tasty food very busy but so well organised by the friendly staff

Tabitha M.

Always a pleasure to buy roses from Peter Beales Roses. My rose plant was healthy looking, with a su

Always a pleasure to buy roses from Peter Beales Roses. My rose plant was healthy looking, with a substantial root system. It already has leaf buds starting, now it is planted - I am really looking f...

Joanna R.

Disappointing Experience with Delivery

I’ll keep this brief. I ordered a half standard rose as a gift, but it did not arrive on time. I reached out to the company and spoke with the responsible person who apologized, explaining that my ord...

jean

Very quick delivery well packed…

Very quick delivery well packed beautiful roses look in very good healthy condition ..all four of them I am very pleased with ..this is my first order from Peter Beales Roses but I think it will be th...

Elizabeth Rose

Great service!

Managed to get some potted roses at 40% off in the sale, the customer service team were really helpful and gave some great planting advice

Ms Carly Holberry

Two badly cultured Roses

I bought two roses off this company. I dug a deep hole and put in some compost, but as I lowered the Rose into the hole nearly all the soil fell away, leaving a couple of thin roots clinging to a smal...

Jane

Have had many different roses from…

Have had many different roses from Peter Beales over the years. I have never been disappointed. The quality is always top class. When the roses are sent out they are packed so well to keep them safe...