Review Time
Received a call today to confirm the removal of cavity wall insulation and to schedule a damp proof check. The representative was very professional, easy to communicate with, and helped arrange dates for the upcoming work. Outstanding service!
From the initial approach, I was promised eligibility for a replacement boiler, confirmed by a manager. Two separate surveyors later visited, taking numerous photos of my property. I signed multiple forms and provided sensitive personal information. After waiting for weeks and repeatedly contacting the office for updates, I received an email stating I was not eligible. My disappointment is beyond words.
I received a call from a representative today to confirm the removal of cavity wall insulation and arrange a damp-proof check. The interaction was very professional, making it easy to discuss and schedule the necessary work. Exceptional service!
The communication throughout the boiler installation was excellent, from the survey to the installation. The team was professional and efficient, ensuring everything was functioning properly before leaving. I was very impressed with their work and attention to cleanliness. I would recommend this service to anyone needing a new boiler installation.
I had a new boiler installed this morning along with a new thermostat. The electrician couldn't pair the thermostat unless it was in a room next to the boiler, which is in an attached garage. A booster was needed for it to function in the hallway, and since the electrician left, the thermostat won't pair with the boiler. Additionally, there were two leaks in the pipework. When I called for assistance, the earliest appointment for repairs is in late 2025, which is quite disappointing given my previous setup was functioning well.
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We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation.
Based in the North East of England and enjoying national coverage. We have years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
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