18650batterystore.com

3.3
3.3 Based on 50 reviews

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Average Rating

3.3

/
5

50 Reviews

5 Star
48%
4 Star
6%
3 Star
6%
2 Star
4%
1 Star
36%

All Reviews

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Review Time

Michael Cornwall
Just putchased my third Epoch 460. These batteries are great. The Bluetooth monitoring is easy and c

Just putchased my third Epoch 460. These batteries are great. The Bluetooth monitoring is easy and convenient. Built in protection makes me feel safe. I've been running the first set for a year no problem. I get 8 hours of runtime on my fver AC with the pair.

5
Date of experience: Mar 04, 2026
Michael Cornwall
Just putchased my third Epoch 460

Just putchased my third Epoch 460. These batteries are great. The Bluetooth monitoring is easy and convenient. Built in protection makes me feel safe. I've been running the first set for a year no problem. I get 8 hours of runtime on my fver AC with the pair.

5
Date of experience: Mar 04, 2026
w s
horrendous (non-existent) customer service

very sleazy company with horrendous (non-existent) customer service. sell you junk and then say "no refunds"

1
Date of experience: Feb 27, 2026
Richard Scotten
Batteries with OTA firmware updates is HUGE!

I bought two new Epoch 24v Elite v2 230ah LiFePO4 batteries for my all electric, solar powered boat. These batteries kick ass! I previously had two v1 12v Elite 460Ah batteries for my RV and they performed flawlessly, although they had these nuisance high voltage alarms that you had to work around. And the app didn't work properly with two batteries in series. But their customer support was honest about it and helped me configure my charging settings and advised on the best Victron components to use. And these new batteries are even better now that they have over-the-air firmware updates, which is huge for the onboard BMS, Victron comms, and mobile app. I love these batteries! They're not cheap but I highly recommend them to anyone who is looking for a top of the line LiFePO4 battery.

5
Date of experience: Jan 19, 2026
ScrimFarm
I’ve ordered from 18650 Battery Store a…

I’ve ordered from 18650 Battery Store a few times now, and every experience has been smooth. The website is easy to navigate, inventory is clearly listed, and what you see is actually what you get — which isn’t always the case with battery suppliers.Shipping was quick and on time. Everything arrived well packaged, no loose cells bouncing around, and all the specs matched what was advertised. That alone gives me confidence I’m dealing with a legit supplier.I’ve been running the cells in a higher-demand setup, and they’ve been consistent. Internal resistance readings were where they should be, voltage was balanced on arrival, and under load they’ve held steady without excessive sag. Temps have stayed normal, even when pushing them harder. That’s the kind of reliability I’m looking for.Overall, just a dependable place to buy quality cells without the guesswork. Good pricing, fast shipping, and solid performance. I’ll definitely keep sourcing from them.

5
Date of experience: Jan 08, 2026
William Smith
When I needed reliability the most

Really good experience with 18650 Battery Store. Ordering was straightforward, shipping was on time, and everything showed up exactly as expected.The cells came in excellent shape and were packaged well. No damage, no sketchy wrapping just clean, properly handled batteries.I’ve been running them under a pretty heavy load in my setup, and they’ve been solid. Voltage stays consistent under demand, no noticeable sag beyond what you’d expect, and temps have stayed within a normal range. They’re holding up exactly how they should.Overall, just a smooth transaction and quality cells that perform like they’re supposed to. I’d definitely order from them again.

5
Date of experience: Dec 11, 2025
jamie Cook cook
I used them for purchase of about $200

I used them for purchase of about $200, the package was lost and after some calls the issue was resolved. I would use again.

5
Date of experience: Dec 01, 2025
Freddie
Pool business practice

Ordered some very expensive 18650 batteries. Website description did not reference their size or limitations, only their capacity and configuration. When I received them, they did not fit the typical criteria of a 18650 battery size, almost 3/8" too long. Would not fit in my flashlight or even my LI charger. Called the company the day I received them to discuss an exchange. Very cold and dismissive. Would not consider an exchange, just said I was "stuck with them." Poor business practice. Would not use them again.

1
Date of experience: Sep 28, 2025
Steve Lapointe
Canadian customers stay far from this…

Canadian customers stay far from this store.The store did a mystake on the packaging paperwork for importation information. AlsoThey use UPS to ship to Canada instead of USPS wich is a well known issues for Canadian custommers. The import fees are exagerate (it cost me 215.00$ of fees on a command of 165.00$ value. I refused the package after the recomendation of Battery 18650 store but it doesnt help ! Worse ! UPS incist that i still need to paid and if not, they will submit the issue to a federal agent. So i paid 215$ to UPS to avoid more trooble and i did not receive my cells. The store only refund me without the initial shipping cost....Another deception. I am 52 and its my worst online purchase experience.

1
Date of experience: Aug 15, 2025
Justin Selfridge
BUYER BEWARE

BUYER BEWARE. Ordered Kapton tape, but what arrived had absolutely no adhesive once removed from the roll. Looked more closely, and realized they were shipping "Koptan" tape. A blatant second-rate knock off. I went to post a review directly on their website... but there was no option to do so. Now I'm also of the opinion that all the reviews directly on their website are not from genuine customers, but they just added fake reviews directly as part of their webpage.

1
Date of experience: Aug 07, 2025

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