Review Time
Phone2 is a great value and the call quality is very good. I bought a lifetime subscription to replace Skype. I researched every alternative and found Phone2 was the only one that met my needs as a person living in Southeast Asia who frequently needs to call the USA. The Web interface is not as streamlined as Skype was but once you understand it, it works fine.
Phone2 is a great value and the call quality is very good. I bought a lifetime subscription to replace Skype. I researched every alternative and found Phone2 was the only one that met my needs as a person living in Southeast Asia who frequently needs to call the USA. The Web interface is not as streamlined as Skype was but once you understand it, it works fine.
Phone2 / Phone2.io reviewBe very careful with this service. They advertise that their numbers work for two-factor authentication with banks, but in practice this is misleading.In my case, they did receive an initial verification text from Bank of America when changing a phone number, but Bank of America will not send authorization or security codes to a VoIP number for live account verification. That makes the service unusable for its intended purpose.When I requested a refund, it was denied. Phone2 claimed “proof of service” based only on the initial verification text, which is not the same as full 2FA access. This distinction was not made clear before purchase.Bottom line: the service may receive some SMS messages, but it does not reliably work for banking or secure 2FA, and refunds appear difficult or impossible once you pay.
Misinformation on website. 30 day no questions asked risk free guarantee is false. They ask too many questions to refuse returning the money back. Sometimes customers want to try the interface or trail before committing and Phone2 doesn’t let you do that without forking over one month of payment. Customer service argues with you and misinformation on website. Not a trustworthy company with what’s listed on their homepage.
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